Upzelo Overview

Upzelo is a specialized customer success software designed to help organizations enhance customer engagement and drive retention effectively. This platform provides users with tools to monitor customer interactions, track usage patterns, and assess satisfaction levels seamlessly. With Upzelo, businesses can easily identify at-risk customers, implement proactive engagement strategies, and ensure that clients receive the support they need. The software features user-friendly dashboards that allow teams to visualize customer health scores, manage onboarding processes, and generate reports for analysis. Additionally, Upzelo supports integration with existing CRM and support systems, enhancing overall customer success efforts. By implementing Upzelo, organizations can improve their customer success practices, foster long-term relationships, and drive business growth.

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Upzelo Screenshot & Video

Contact Details

  • Vendor Name Upzelo
  • Founded
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, E-learning, Internet

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Upzelo Features

  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Strategic Planning
  • Arrow Icon Dashboard
  • Arrow Icon Real Time Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Transformation
  • Arrow Icon Scorecards
  • Arrow Icon Metadata Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Trend Analysis
  • Arrow Icon Data Import/Export
  • Arrow Icon Collaboration Tools
  • Arrow Icon Key Performance Indicators
  • Arrow Icon Data Extraction
  • Arrow Icon Data Visualization
  • Arrow Icon Forecasting
  • Arrow Icon Data Connectors
  • Arrow Icon Data Synchronization
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Visual Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Data Mapping
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Discovery
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Storage Management
  • Arrow Icon Predictive Analytics
  • Arrow Icon Visual Analytics
  • Arrow Icon Customizable Reports
  • Arrow Icon Data Mapping
  • Arrow Icon Ad hoc Analysis
  • Arrow Icon Visual Discovery
  • Arrow Icon Data Visualization
  • Arrow Icon Data Import/Export
  • Arrow Icon Performance Metrics
  • Arrow Icon Dashboard
  • Arrow Icon Drag & Drop
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Search/Filter
  • Arrow Icon Charting
  • Arrow Icon Data Extraction
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Metadata Management
  • Arrow Icon Widgets
  • Arrow Icon Data Connectors
  • Arrow Icon Forecasting
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Self-service Analytics
  • Arrow Icon User Management
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Shipping Management
  • Arrow Icon Multi-Store
  • Arrow Icon Activity Dashboard
  • Arrow Icon Order Tracking
  • Arrow Icon Customer Accounts
  • Arrow Icon Promotions Management
  • Arrow Icon Returns Management
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon CRM
  • Arrow Icon Website Management
  • Arrow Icon Data Synchronization
  • Arrow Icon Email Marketing
  • Arrow Icon Kitting
  • Arrow Icon Content Management
  • Arrow Icon Sales Orders
  • Arrow Icon SEO Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Inventory Management
  • Arrow Icon Campaign Management
  • Arrow Icon Order Management
  • Arrow Icon Multi-Location
  • Arrow Icon Shopping Cart
  • Arrow Icon Electronic Payments
  • Arrow Icon Credit Card Processing
  • Arrow Icon Reviews Management
  • Arrow Icon Data Security
  • Arrow Icon Discount Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Text Fields
  • Arrow Icon Anonymous Feedback
  • Arrow Icon NPS of Customers
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Pulse Surveys
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Text Analysis
  • Arrow Icon NPS of Employees
  • Arrow Icon Segmentation
  • Arrow Icon Mobile Survey
  • Arrow Icon Multi-Language
  • Arrow Icon SaaS Operations Management
  • Arrow Icon Vendor Management
  • Arrow Icon Spend Management
  • Arrow Icon Shadow IT Detection
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon License Management
  • Arrow Icon Renewal Management
  • Arrow Icon Subscription Management
  • Arrow Icon Onboarding
  • Arrow Icon Customer Profiles
  • Arrow Icon Membership Management
  • Arrow Icon Campaign Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Rewards Management
  • Arrow Icon Loyalty Cards
  • Arrow Icon No-Card Loyalty System
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Referral Tracking
  • Arrow Icon Loyalty Program
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon For Small Businesses
  • Arrow Icon Rewards Points
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Enrollments/Onboarding
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Dunning Management
  • Arrow Icon Product Catalog
  • Arrow Icon Subscription Plan Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Tax Management
  • Arrow Icon Discount Management
  • Arrow Icon Revenue Recognition
  • Arrow Icon Cancellation Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

Upzelo Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Upzelo FAQs

Upzelo is a specialized customer success software designed to help organizations enhance customer engagement and drive retention effectively. This platform provides users with tools to monitor customer interactions, track usage patterns, and assess satisfaction levels seamlessly. With Upzelo, businesses can easily identify at-risk customers, implement proactive engagement strategies, and ensure that clients receive the support they need. The software features user-friendly dashboards that allow teams to visualize customer health scores, manage onboarding processes, and generate reports for analysis. Additionally, Upzelo supports integration with existing CRM and support systems, enhancing overall customer success efforts. By implementing Upzelo, organizations can improve their customer success practices, foster long-term relationships, and drive business growth.

  • Yes, Upzelo offers a free version.

  • Yes, Upzelo offers a free trial.

  • No, Credit Card details are not required for the Upzelo trial.

  • Upzelo supports the following payment frequencies:

    • Monthly Subscription

  • No, Upzelo does not offer an API.

  • Upzelo offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Upzelo offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Upzelo supports the following languages:
    • English

  • Following are the typical users of the Upzelo:
    • Self-Employed , Small-Business , Midsize-Business

  • Upzelo supports the following deployment:
    • Cloud Hosted

  • Upzelo supports the following devices and operating systems:
    • Web-Based