Upscope Overview

Upscope is an innovative remote support software designed to help businesses provide realtime assistance to customers and team members. The platform offers powerful tools for screen sharing, remote control, and session recording, enabling organizations to enhance their support capabilities. With Upscope, users can easily connect with customers, troubleshoot issues, and guide them through complex tasks in real time. The software features robust reporting capabilities, providing insights into support performance, customer satisfaction, and areas for improvement. Additionally, Upscope integrates seamlessly with existing help desk systems, enhancing overall support management. Ideal for businesses seeking to improve their customer service, Upscope empowers organizations to drive engagement, enhance satisfaction, and achieve operational efficiency.

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Upscope Screenshot & Video

Contact Details

  • Vendor Name Upscope
  • Founded 2016
  • Location United Kingdom

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Accounting, Automotive, E-learning, Industrial Automation

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Upscope Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

Upscope Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$38 Per User

Upscope FAQs

Upscope is an innovative remote support software designed to help businesses provide realtime assistance to customers and team members. The platform offers powerful tools for screen sharing, remote control, and session recording, enabling organizations to enhance their support capabilities. With Upscope, users can easily connect with customers, troubleshoot issues, and guide them through complex tasks in real time. The software features robust reporting capabilities, providing insights into support performance, customer satisfaction, and areas for improvement. Additionally, Upscope integrates seamlessly with existing help desk systems, enhancing overall support management. Ideal for businesses seeking to improve their customer service, Upscope empowers organizations to drive engagement, enhance satisfaction, and achieve operational efficiency.

  • No, Upscope does not offer a free version.

  • Yes, Upscope offers a free trial.

  • No, Credit Card details are not required for the Upscope trial.

  • Upscope offers the following pricing plans & packages:

    Basic

    $38 Per User

  • Upscope supports the following payment frequencies:

    • Monthly Subscription

  • No, Upscope does not offer an API.

  • Upscope offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Upscope offers training with the following options:
    • Live Online , Documentation , Videos

  • Upscope supports the following languages:
    • English

  • Following are the typical users of the Upscope:
    • Self-Employed , Small-Business , Midsize-Business

  • Upscope supports the following deployment:
    • Cloud Hosted

  • Upscope supports the following devices and operating systems:
    • Web-Based

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