UpKeep

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One Platform for CMMS, Safety, and Asset Operations

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses UpKeep

"Maintenance teams often turn to UpKeep when managing work orders across multiple locations becomes difficult to track manually. It helps field technicians and facility managers stay on the same page without relying on paper logs or back-and-forth emails. Mobile-first maintenance management is where it tends to shine, making it a practical fit for teams that work on the floor rather than at a desk. That said, very small operations with minimal assets may find it more than they need."
Decision Snapshot

UpKeep Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.7 / 5
Starting Price$24 / month
Free Trial7 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

UpKeep Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About UpKeep

UpKeep is an AI powered computerized maintenance management system designed to help maintenance and operations teams manage assets, work orders, preventive maintenance, and parts from one mobile first platform. It enables technicians to create, assign, update, and complete work orders from the field while accessing asset history, checklists, photos, and maintenance records on their devices. UpKeep automates preventive maintenance schedules based on time, meter readings, and asset usage, helping teams move from reactive repairs to planned maintenance. Its asset management capabilities provide visibility into equipment history, warranties, depreciation, and condition. The platform also supports parts and inventory management, purchase orders, downtime tracking, analytics, and workflow automation. Its AI layer, Nova, can generate work orders, recommend maintenance actions, analyze operational data, and help optimize preventive maintenance. UpKeep extends beyond traditional CMMS functionality with safety management, IoT monitoring, fleet management, training, and no code applications. It helps organizations reduce downtime, improve maintenance productivity, extend asset life, and standardize operations.
Company UpKeep
Founded 2014
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Automotive Machinery Pharmaceuticals Telecommunications Wholesale

Why Choose UpKeep

Problem it Solves

  • Problem it Solves Streamlining Maintenance Management For Increased Efficiency And Reduced Downtime

Target Users

  • Target Users Facility Managers
  • Target Users Maintenance Technicians
  • Target Users Operations Managers
  • Target Users Property Managers
  • Target Users Manufacturing Supervisors

Core Use Case

  • Core Use Case Streamline Maintenance Processes
  • Core Use Case Track Work Orders Efficiently
  • Core Use Case Manage Inventory Effectively
  • Core Use Case Schedule Preventive Maintenance
  • Core Use Case Analyze Maintenance Data

USP

  • USP Streamline Maintenance With UpKeep's Intuitive Mobile-first Platform

Pros

  • Pros Mobile-first design makes field technician workflows genuinely faster
  • Pros Work orders created and closed directly from a smartphone
  • Pros Asset tracking ties maintenance history to specific equipment over time
  • Pros Preventive maintenance scheduling cuts down unexpected breakdowns noticeably
  • Pros Parts and inventory management lives inside the same platform
  • Pros Reporting gives managers clear visibility into team productivity and costs
  • Pros Even non-technical staff get comfortable with the interface quickly

Cons

  • Cons Reporting depth falls short for data-driven maintenance teams
  • Cons Mobile experience feels inconsistent compared to the desktop version
  • Cons Pricing climbs quickly as your team and asset count grow
  • Cons Complex work order workflows require more manual configuration than expected
Editorial Buyer Guidance

Who Is UpKeep Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Maintenance Management For Increased Efficiency And Reduced Downtime

Target Users

  • Facility Managers
  • Maintenance Technicians
  • Operations Managers
  • Property Managers
  • Manufacturing Supervisors

Core Use Cases

  • Streamline Maintenance Processes
  • Track Work Orders Efficiently
  • Manage Inventory Effectively
  • Schedule Preventive Maintenance
  • Analyze Maintenance Data

Unique Selling Point

Streamline Maintenance With UpKeep's Intuitive Mobile-first Platform

Strengths and Limitations

UpKeep Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Mobile-first design makes field technician workflows genuinely faster
  • Work orders created and closed directly from a smartphone
  • Asset tracking ties maintenance history to specific equipment over time
  • Preventive maintenance scheduling cuts down unexpected breakdowns noticeably
  • Parts and inventory management lives inside the same platform
  • Reporting gives managers clear visibility into team productivity and costs
  • Even non-technical staff get comfortable with the interface quickly
!

Cons

  • Reporting depth falls short for data-driven maintenance teams
  • Mobile experience feels inconsistent compared to the desktop version
  • Pricing climbs quickly as your team and asset count grow
  • Complex work order workflows require more manual configuration than expected
Category-Based Capabilities

UpKeep Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Inventory Management Software 32 selected features Open category ↗
Reorder Management Vendor Managed Inventory Barcode/Ticket Scanning Returns Management Multi-Currency Sales Reports Purchase Order Management Inventory Optimization Inventory Management Real Time Data Multi-Channel Management Cost Tracking Invoice Management Retail Inventory Management Kitting eCommerce Management Customer Database Product Identification Shipping Management Reporting/Analytics Multi-Location Inventory Control Forecasting Warehouse Management Supplier Management Point of Sale (POS) Alerts/Notifications Accounting Integration Status Tracking Order Management Inventory Auditing Inventory Replenishment
Warehouse Management Software 34 selected features Open category ↗
Real Time Synchronization Shipping Management Receiving/Putaway Management Multi-Location Forecasting 3PL Management Status Tracking Returns Management Quality Management Barcoding/RFID Alerts/Notifications Inventory Management Invoice Management Accounting Inventory Tracking Real Time Data Kitting Sales Orders Serial Number Tracking Inventory Replenishment Shipping Labels Purchase Order Management Real Time Reporting Inventory Optimization Supplier Management Order Entry Order Management Purchasing & Receiving Stock Management eCommerce Management Bills of Material Order Tracking Multi-Channel Management Artificial Intelligence
Fixed Asset Management Software 23 selected features Open category ↗
Compliance Management Audit Management Real Time Data Inventory Tracking Alerts/Notifications Depreciation Management Document Management Equipment Maintenance Contract/License Management Purchase Order Management Asset Accounting Asset Lifecycle Management Task Management Disposal Management Asset Tracking Multi-Location Barcoding/RFID Work Order Management Location Tracking Maintenance Scheduling Cost Tracking Inventory Management Artificial Intelligence
CMMS Software 28 selected features Open category ↗
Inventory Management Alerts/Notifications Document Management Vendor Management Preventive Maintenance Calibration Management Equipment Tracking Compliance Management Cost Tracking Service History Maintenance Scheduling Task Scheduling Barcode/Ticket Scanning Barcoding/RFID Work Order Management Equipment Maintenance Purchase Order Management Billing & Invoicing Asset Tracking Asset Lifecycle Management Inspection Management Automated Scheduling Historical Reporting Document Storage Facility Scheduling Technician Management Predictive Maintenance Artificial Intelligence
Facility Management Software 35 selected features Open category ↗
Residential Properties Commercial Properties Invoice Management Maintenance Management Facility Scheduling Asset Lifecycle Management Audit Management Alerts/Notifications Equipment Management Inspection Management Incident Management Calendar Management Historical Reporting Vendor Management Reporting/Analytics Document Management Compliance Management Fixed Asset Management Visitor Management Access Controls/Permissions Space Management Work Order Management Equipment Maintenance Real Time Notifications Document Storage Contract/License Management Preventive Maintenance Inventory Management Multi-Location Parts Management Communication Management Service Request Management Materials Management Facility Asset Management Artificial Intelligence
Field Service Management Software 25 selected features Open category ↗
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management Artificial Intelligence
Asset Tracking Software 24 selected features Open category ↗
Activity Tracking Location Tracking Work Order Management Audit Management Contract/License Management Inventory Management Equipment Tracking Reservations Management Cost Tracking Maintenance Management Inventory Tracking Barcoding/RFID Disposal Management Check-in/Check-out Asset Lifecycle Management Compliance Management Maintenance Scheduling IT Asset Tracking Multi-Location Depreciation Management Fixed Asset Management Purchase Order Management GPS Artificial Intelligence
Aviation Maintenance Software 28 selected features Open category ↗
Compliance Management Inventory Tracking Alerts/Notifications Repair Tracking Labor Cost Reporting Equipment Maintenance Activity Dashboard Monitoring Invoice Management Status Tracking Barcode/Ticket Scanning Real-Time Data Third-Party Integrations Logbook Tracking Cost Tracking Work Order Management Document Management Purchase Order Management Components Tracking Inventory Management Reporting & Statistics Maintenance Scheduling Customizable Reports Task Management Inspection Management For Airlines Service History Artificial Intelligence
Building Maintenance Software 21 selected features Open category ↗
Service History Predictive Maintenance Residential Properties Maintenance Scheduling Document Management Vendor Management Inspection Management Alerts/Notifications Contract/License Management Technician Management Billing & Invoicing Calendar Management Job Management Asset Tracking Inventory Management Commercial Properties Task Scheduling Mobile Access Reporting/Analytics Dispatch Management Artificial Intelligence
Calendar Software 13 selected features Open category ↗
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration Artificial Intelligence
EAM Software 15 selected features Open category ↗
Equipment Management Maintenance Management IT Asset Management Software License Management Parts Management Work Order Management Warranty Tracking Fixed Asset Management Energy Management Inspection Management Historical Reporting Mobile Access Inventory Management Cost Tracking Preventive Maintenance
Equipment Maintenance Software 20 selected features Open category ↗
Inventory Control Preventive Maintenance Inventory Management Equipment Tracking Inspection Management Work Order Management Asset Lifecycle Management Warranty Tracking Billing & Invoicing Job Management Maintenance Scheduling Multi-Location Fixed Asset Management Reporting/Analytics Inventory Tracking Audit Trail Mobile Access Calibration Management Vendor Management Artificial Intelligence
Fleet Maintenance Software 15 selected features Open category ↗
Tire Management Work Order Management Repair Tracking Vehicle Information Cost Tracking Warranty Tracking Scheduling Preventive Maintenance Maintenance Scheduling Real-Time Monitoring Service History Fuel Tracking Parts Management Inspection Management Artificial Intelligence
Forms Automation Software 17 selected features Open category ↗
Electronic Signature Forms Creation & Design Customizable Templates Offline Access Archiving & Retention Collaboration Tools Drag & Drop Version Control Forms Management Process/Workflow Automation Full Text Search Third-Party Integrations Data Import/Export Access Controls/Permissions File Storage Customizable Forms Artificial Intelligence
HVAC Software 16 selected features Open category ↗
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
Inspection Software 15 selected features Open category ↗
Report Templates Failed Inspection Tracking Subcontractor Management Dispatch Management Customer Database Image Capture Mobile Access Code Enforcement Corrective and Preventive Actions (CAPA) Alerts/Notifications Compliance Management Real-Time Data Work Order Management Forms Management Artificial Intelligence
Inventory Control Software 18 selected features Open category ↗
Supplier Management Warehouse Management Search/Filter Barcoding/RFID Serial Number Tracking Cost Tracking Inventory Management Purchase Order Management Purchasing & Receiving Check-in/Check-out Forecasting Reorder Management Reporting/Analytics Order Management Billing & Invoicing SKU/UPC Codes Returns Management Artificial Intelligence
IT Asset Management Software 17 selected features Open category ↗
Contract/License Management Compliance Tracking Cost Tracking Procurement Management Supplier Management Configuration Management Asset Tracking Maintenance Management Reporting/Analytics Audit Management Inventory Management Change Management Requisition Management Support Ticket Management Barcode/Ticket Scanning Alerts/Notifications Artificial Intelligence
Maintenance Management Software 19 selected features Open category ↗
Technician Management Predictive Maintenance Document Management Audit Trail Inspection Management Mobile Access Inventory Management Calibration Management Scheduling Third-Party Integrations Multi-Location Calendar Management Service History Key & Lock Management Billing & Invoicing Activity Dashboard Reporting & Statistics Vendor Management Artificial Intelligence
Manufacturing Software 21 selected features Open category ↗
Reporting/Analytics Forecasting Workflow Management Compliance Management Project Management Shipping Management Quotes/Estimates Warehouse Management Traceability Quality Management Maintenance Management Supplier Management MES Production Management Document Management Supply Chain Management Purchase Order Management Material Requirements Planning Data Import/Export Financial Management Safety Management
Manufacturing Execution Software 9 selected features Open category ↗
Order Management Traceability Production Management Quality Control Forecasting Supplier Management Safety Management Supply Chain Management Inventory Management
OEE Software 13 selected features Open category ↗
Root Cause Analysis Alerts/Notifications Downtime Tracking Real-Time Monitoring Historical Trend Analysis Cost Tracking Data Visualization Performance Metrics Activity Dashboard Data Capture and Transfer Benchmarking Customizable Reports Artificial Intelligence
Preventive Maintenance Software 13 selected features Open category ↗
Asset Tracking Inventory Management Inspection Management Reminders Work Order Management Mobile Access Maintenance Scheduling Calendar Management Purchase Order Management Predictive Maintenance Equipment Tracking Scheduling Vendor Management
Pricing Optimization Software 17 selected features Open category ↗

UpKeep helps businesses manage pricing related maintenance costs by organizing work orders, assets, parts, and maintenance activities in one platform. It provides tools for tracking maintenance tasks, managing inventory, monitoring equipment performance, and analyzing operational data. Teams can use these insights to control costs, improve resource planning, and support more informed pricing decisions.

Pricing Analytics Competitor Price Tracking Repricing engine Multi-Store Market Data Analysis Dashboard Elasticity-based pricing Machine Learning Custom Pricing Rules Price differentiation Price List Management Promotion Optimization Dynamic Pricing Profitability Analysis Predictive Pricing Models Price Forecasting Artificial Intelligence
Public Works Software 18 selected features Open category ↗
Contract/License Management Billing & Invoicing Data Import/Export Project Management Document Management Inventory Management Compliance Management Mobile Access Customer Database Job Costing Reporting & Statistics Alerts/Notifications Service Request Management Equipment Maintenance GPS Fleet Management Facility Management Artificial Intelligence
Scheduling Software 22 selected features Open category ↗
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling Artificial Intelligence
Work Order Software 18 selected features Open category ↗
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management Artificial Intelligence
Connected Applications

UpKeep Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

UpKeep Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial 7 Days
Free Version Not available
Payment Frequency Annual Subscription, Monthly Subscription
Essential
$24 Per Month
Premium
$55 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

UpKeep Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a UpKeep Review ↗
4.7
Based on 20 approved reviews
5 stars 78%
4 stars 15%
3 stars 8%
2 stars 0%
1 star 0%
Mehran S.
Mehran S. manager

It boost our organization's efficiency

Upkeep significantly enhancing our organization's efficiency in daily operations and long-term assessments. It has variety of options available for managing tasks, from personnel and asset management to accessing reports and analytics. However, the software does have a learning curve as it took me some time to familiarize myself with its many features.

Reviewed on March, 2025
Amber M.
Amber M. Office Manager

I am satisfied with the UpKeep performance

My experience with UpKeep has been quite positive so far with no significant issues or technical glitches to report. It has user-friendly features that make it easy for all my employees to stay updated.

Reviewed on January, 2025
Timmy W.
Timmy W. Supervisor

UpKeep Streamlined Our Process

At my previous job, we utilized Upkeep, which effectively streamlined our work orders by prioritizing tasks based on urgency. I appreciated being able to see who was assigned to each work order and when it was completed.

Reviewed on October, 2024
Jose B.
Jose B. Senior Software Engineer

It enhanced my maintenance efficiency

I appreciate its features like asset tracking, work order management, inventory control, and task scheduling. The user-friendly interface and customization options, along with the UpKeep mobile app, allow me to access real-time updates anytime, anywhere.

Reviewed on September, 2024
manju B.
manju B. Director of Maintenance

solid option for maintenance management

I find UpKeep to be a solid option for maintenance management, offering a robust set of features that effectively streamline processes. The intuitive user interface and handy mobile app are particularly beneficial for on-the-go updates, with standout work order management and asset tracking functionalities.

Reviewed on July, 2024
David G.
David G. Head of Service

Plesant UpKeep Experience

UpKeep has been instrumental in helping me adopt the platform, providing essential tools to enhance my capabilities and record-keeping. Its flexibility allows me to tailor it to my unique business model, and the support team has been exceptional throughout the implementation process.

Reviewed on February, 2024
James B.
James B. executive director

Convenient online data storage

I consistently use Upkeep to share my work orders with my team, which has been invaluable for gathering their input during document reviews and development.

Reviewed on August, 2023
Daniel C.
Daniel C. Principal, Commercial Growth Operations Leader

UpKeep is good app

UpKeep provides a centralized view of machine downtime, allowing me to assess whether maintenance is needed or if issues stem from management errors. This helps me hold employees accountable for their tool usage and aids in planning our care program.

Reviewed on August, 2023
Nzai L.
Nzai L. project officer sanitation and hygiene

Beneficial app for my needs

UpKeep's simple user interface design significantly helped me save time and resources and makes it easy to keep track of the products I have in store.

Reviewed on July, 2023
adam G.
adam G. Deputy executive officer

My UpKeep Experience

I use UpKeep to monitor the status of our assets, including their locations and primary users, which greatly aids my decision-making process within the organization. It allows me to track all asset information in one place without the hassle of moving between offices or departments. The app is user-friendly and easy to install on my Android phone.

Reviewed on April, 2023
Anonymous reviewer
Anonymous Reviewer Student in Industrial Maintenance

Reliable solution for computerized maintenance management

It was user-friendly and made managing my preventive maintenance tasks, calendars, and inspections straightforward.

Reviewed on February, 2023
Lindy V.
Lindy V. Business owner

It perfectly supports my operations

The inventory management feature of UpKeep works exceptionally well and helps me to keep my business running smoothly. Overall, it has proven to be a reliable tool that meets my needs perfectly.

Reviewed on December, 2022
manish K.
manish K. java developer

Great Value for Money

Upkeep is affordable software with user-friendly design.

Reviewed on November, 2022
Vashaun B.
Vashaun B. Maintenance Supervisor

Solid choice over other CMMS

I appreciate how easy the software was to implement and use, making it a significant improvement over other CMMS programs I've tried in the past.

Reviewed on April, 2022
Jim R.
Jim R. Corporate EH&S and NW Facilities Manager

Simple and Nice App

Once I set up my preventive maintenance with UpKeep, the software handles everything seamlessly. It's user-friendly, and having access to work orders on the go makes me more effective and efficient.

Reviewed on April, 2021
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Frequently Asked Questions

UpKeep FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

UpKeep is an AI powered computerized maintenance management system designed to help maintenance and operations teams manage assets, work orders, preventive maintenance, and parts from one mobile first platform. It enables technicians to create, assign, update, and complete work orders from the field while accessing asset history, checklists, photos, and maintenance records on their devices. UpKeep automates preventive maintenance schedules based on time, meter readings, and asset usage, helping teams move from reactive repairs to planned maintenance. Its asset management capabilities provide visibility into equipment history, warranties, depreciation, and condition. The platform also supports parts and inventory management, purchase orders, downtime tracking, analytics, and workflow automation. Its AI layer, Nova, can generate work orders, recommend maintenance actions, analyze operational data, and help optimize preventive maintenance. UpKeep extends beyond traditional CMMS functionality with safety management, IoT monitoring, fleet management, training, and no code applications. It helps organizations reduce downtime, improve maintenance productivity, extend asset life, and standardize operations.

  • No, UpKeep does not offer a free version.

  • Yes, UpKeep offers a free trial.

  • No, Credit Card details are not required for the UpKeep trial.

  • UpKeep offers the following pricing plans & packages:

    Essential

    $24 Per Month

    Premium

    $55 Per Month

  • UpKeep supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • No, UpKeep does not offer an API.

  • UpKeep can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , QuickBooks Online , NetSuite , Jira , Google Workspace , Workday HCM , Slack , AWS Cloud , Twilio , Zendesk Suite , PagerDuty , Microsoft Teams , Zapier , Azure DevOps Services

  • UpKeep offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • UpKeep offers training with the following options:
    • In-person , Webinar , Documentation

  • UpKeep supports the following languages:
    • English

  • Following are the typical users of the UpKeep:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • UpKeep supports the following deployment:
    • Cloud Hosted

  • UpKeep supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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