Universal Knowledge Overview

Universal Knowledge is a comprehensive knowledge base software solution designed to help businesses centralize and manage their organizational knowledge. It offers tools for creating, categorizing, and sharing articles, FAQs, and documentation, making it easy for employees and customers to find the information they need quickly. The software supports advanced search capabilities, ensuring users can access relevant content efficiently. With its customizable interface and real-time updates, Universal Knowledge helps organizations reduce the time spent answering repetitive questions, improving customer support and internal training. Ideal for IT, HR, and customer service departments, this software boosts productivity and enhances knowledge sharing across the company.

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Contact Details

  • Vendor Name Knowledge Powered Solutions
  • Founded 2004
  • Location United Kingdom

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Hospital & Health Care, Telecommunications

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Universal Knowledge Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management

Universal Knowledge Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$10 Per User

Universal Knowledge FAQs

Universal Knowledge is a comprehensive knowledge base software solution designed to help businesses centralize and manage their organizational knowledge. It offers tools for creating, categorizing, and sharing articles, FAQs, and documentation, making it easy for employees and customers to find the information they need quickly. The software supports advanced search capabilities, ensuring users can access relevant content efficiently. With its customizable interface and real-time updates, Universal Knowledge helps organizations reduce the time spent answering repetitive questions, improving customer support and internal training. Ideal for IT, HR, and customer service departments, this software boosts productivity and enhances knowledge sharing across the company.

  • No, Universal Knowledge does not offer a free version.

  • Yes, Universal Knowledge offers a free trial.

  • No, Credit Card details are not required for the Universal Knowledge trial.

  • Universal Knowledge offers the following pricing plans & packages:

    Basic

    $10 Per User

  • Universal Knowledge supports the following payment frequencies:

    • Monthly Subscription

  • No, Universal Knowledge does not offer an API.

  • Universal Knowledge offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Universal Knowledge offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Universal Knowledge supports the following languages:
    • English

  • Following are the typical users of the Universal Knowledge:
    • Self-Employed , Small-Business , Midsize-Business

  • Universal Knowledge supports the following deployment:
    • Cloud Hosted , On-Premise

  • Universal Knowledge supports the following devices and operating systems:
    • Web-Based , Linux

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