Ticketing Application for Office 365 Overview

Ticketing Application for Office 365 is an IT service management software designed to help organizations manage service requests, track issues, and optimize IT support operations. The platform provides tools for creating, assigning, and resolving service tickets, ensuring that IT teams can handle user requests efficiently. The software integrates seamlessly with Office 365, allowing users to submit and track support tickets directly from their familiar Office apps. With automated workflows, notifications, and real-time updates, the Ticketing Application for Office 365 ensures that IT teams can respond to issues promptly and improve service quality. The software’s reporting features offer insights into ticket resolution times, agent performance, and user satisfaction, helping IT teams optimize their service desk operations.

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Ticketing Application for Office 365 Screenshot & Video

Contact Details

  • Vendor Name HyperTeam
  • Founded 2014
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Civil Engineering, Consumer Services, Health, Medical Practice, Research, Telecommunications

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Ticketing Application for Office 365 Features

  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management

Ticketing Application for Office 365 Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Ticketing Application for Office 365 FAQs

Ticketing Application for Office 365 is an IT service management software designed to help organizations manage service requests, track issues, and optimize IT support operations. The platform provides tools for creating, assigning, and resolving service tickets, ensuring that IT teams can handle user requests efficiently. The software integrates seamlessly with Office 365, allowing users to submit and track support tickets directly from their familiar Office apps. With automated workflows, notifications, and real-time updates, the Ticketing Application for Office 365 ensures that IT teams can respond to issues promptly and improve service quality. The software’s reporting features offer insights into ticket resolution times, agent performance, and user satisfaction, helping IT teams optimize their service desk operations.

  • No, Ticketing Application for Office 365 does not offer a free version.

  • Yes, Ticketing Application for Office 365 offers a free trial.

  • No, Credit Card details are not required for the Ticketing Application for Office 365 trial.

  • No, Ticketing Application for Office 365 does not offer an API.

  • Ticketing Application for Office 365 supports the following languages:
    • English

  • Following are the typical users of the Ticketing Application for Office 365:
    • Self-Employed , Small-Business , Midsize-Business