Teamwork Desk is a customer support software that excels in streamlining communication and improving team collaboration. Its central feature is the shared inbox, which allows teams to manage and respond to customer emails collectively, ensuring no query is overlooked. This tool integrates seamlessly with Teamwork's project management software, providing a holistic approach to customer service and project tracking. Teamwork Desk offers an intuitive ticketing system, enabling efficient sorting and handling of customer inquiries. The software also includes a knowledge base feature, facilitating customer self-help and reducing the volume of support requests. With insightful reporting and analytics, Teamwork Desk helps businesses understand customer needs and team performance. Its user-friendly interface and collaborative tools make it a popular choice for teams looking to enhance their customer support operations.
Teamwork Desk Claim
A ticketing system designed to easily manage customer queries, saving you time and money.
Teamwork.com
2007
Ireland
101-500
24x7 Support
Automated Routing
