Team 360 Overview

Team 360 is an IT service management software designed to help businesses streamline their IT operations and improve service delivery. The software provides a comprehensive suite of tools to manage incidents, service requests, changes, and problems within an organization’s IT infrastructure. With Team 360, IT teams can automate workflows, track service tickets, and ensure timely resolution of issues. The platform also offers asset management capabilities, allowing users to track hardware, software, and other IT assets throughout their lifecycle. Team 360 features a robust knowledge base for both IT teams and end-users, enabling self-service support and reducing the number of support tickets. The software’s real-time reporting and analytics tools help IT managers track performance metrics and identify areas for improvement. Team 360’s cloud-based nature ensures flexibility and scalability, making it suitable for organizations of all sizes. By simplifying IT service management, Team 360 enhances productivity and ensures a smooth IT operation across all departments.

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Contact Details

  • Vendor Name Virtual Atlantic
  • Founded 2002
  • Location United States

Support

  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospital & Health Care

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Team 360 Features

  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management

Team 360 Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription

Team 360 FAQs

Team 360 is an IT service management software designed to help businesses streamline their IT operations and improve service delivery. The software provides a comprehensive suite of tools to manage incidents, service requests, changes, and problems within an organization’s IT infrastructure. With Team 360, IT teams can automate workflows, track service tickets, and ensure timely resolution of issues. The platform also offers asset management capabilities, allowing users to track hardware, software, and other IT assets throughout their lifecycle. Team 360 features a robust knowledge base for both IT teams and end-users, enabling self-service support and reducing the number of support tickets. The software’s real-time reporting and analytics tools help IT managers track performance metrics and identify areas for improvement. Team 360’s cloud-based nature ensures flexibility and scalability, making it suitable for organizations of all sizes. By simplifying IT service management, Team 360 enhances productivity and ensures a smooth IT operation across all departments.

  • Yes, Team 360 offers a free version.

  • Yes, Team 360 offers a free trial.

  • No, Credit Card details are not required for the Team 360 trial.

  • Team 360 supports the following payment frequencies:

    • Annual Subscription

  • No, Team 360 does not offer an API.

  • Team 360 offers support with the following options:
    • Chat , FAQs/Forum

  • Team 360 offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Team 360 supports the following languages:
    • English

  • Following are the typical users of the Team 360:
    • Self-Employed , Small-Business , Midsize-Business

  • Team 360 supports the following deployment:
    • Cloud Hosted

  • Team 360 supports the following devices and operating systems:
    • Web-Based