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Tasks for Zendesk Overview

Tasks for Zendesk is a workflow management software that integrates seamlessly with Zendesk, a popular customer service platform, to enhance task automation and streamline workflow processes. This tool enables teams to manage, assign, and track tasks within Zendesk tickets, improving response times and productivity. It offers features like customizable task workflows, automatic task assignment, priority setting, and real-time notifications, ensuring that support teams stay on track and focus on resolving customer issues efficiently. Tasks for Zendesk improves team collaboration and customer service by automating routine tasks and enhancing visibility into the progress of ticket resolutions, leading to improved customer satisfaction.

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Contact Details

  • Vendor Name SweetHawk
  • Founded
  • Location Australia

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Broadcast Media, Computer Software, Health, Information Technology & Services

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Tasks for Zendesk Features

  • Arrow Icon Approval Process Control
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Calendar Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon No-Code
  • Arrow Icon Email Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Real Time Reporting
  • Arrow Icon Rules-Based Workflow
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Task Management
  • Arrow Icon Search/Filter
  • Arrow Icon Monitoring
  • Arrow Icon Progress Tracking
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Template Management
  • Arrow Icon Workflow Configuration
  • Arrow Icon Business Process Automation
  • Arrow Icon Commenting/Notes
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Forms Management
  • Arrow Icon Project Workflow

Tasks for Zendesk Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • AUD ($) AUD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Tasks for Zendesk FAQs

Tasks for Zendesk is a workflow management software that integrates seamlessly with Zendesk, a popular customer service platform, to enhance task automation and streamline workflow processes. This tool enables teams to manage, assign, and track tasks within Zendesk tickets, improving response times and productivity. It offers features like customizable task workflows, automatic task assignment, priority setting, and real-time notifications, ensuring that support teams stay on track and focus on resolving customer issues efficiently. Tasks for Zendesk improves team collaboration and customer service by automating routine tasks and enhancing visibility into the progress of ticket resolutions, leading to improved customer satisfaction.

  • No, Tasks for Zendesk does not offer a free version.

  • Yes, Tasks for Zendesk offers a free trial.

  • No, Credit Card details are not required for the Tasks for Zendesk trial.

  • No, Tasks for Zendesk does not offer an API.

  • Tasks for Zendesk supports the following languages:
    • English

  • Following are the typical users of the Tasks for Zendesk:
    • Self-Employed , Small-Business , Midsize-Business

  • Tasks for Zendesk supports the following deployment:
    • Cloud Hosted

  • Tasks for Zendesk supports the following devices and operating systems:
    • Web-Based