TapTalk.io Overview

TapTalk.io is a versatile live chat software designed to enhance customer support and engagement in real-time. This platform allows businesses to provide instant assistance to website visitors, answering questions, resolving issues, and converting leads into customers quickly. TapTalk.io features a customizable chat widget that can be easily embedded on websites, ensuring seamless communication between businesses and their customers. The software includes automation tools, such as chatbots and predefined responses, to handle common inquiries and provide faster service. TapTalk.io also integrates with CRM systems, allowing businesses to track customer interactions, manage data, and personalize communication. The platform’s analytics tools provide insights into customer behavior, allowing businesses to improve support strategies and optimize the customer experience. With its mobile app and multi-channel support, TapTalk.io ensures that businesses can engage with customers wherever they are. Whether for customer service, sales, or support, TapTalk.io enhances communication and builds stronger customer relationships.

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Contact Details

  • Vendor Name PT Tap Talk Teknologi
  • Founded
  • Location Indonesia

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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TapTalk.io Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

TapTalk.io Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$29 Per User

TapTalk.io FAQs

TapTalk.io is a versatile live chat software designed to enhance customer support and engagement in real-time. This platform allows businesses to provide instant assistance to website visitors, answering questions, resolving issues, and converting leads into customers quickly. TapTalk.io features a customizable chat widget that can be easily embedded on websites, ensuring seamless communication between businesses and their customers. The software includes automation tools, such as chatbots and predefined responses, to handle common inquiries and provide faster service. TapTalk.io also integrates with CRM systems, allowing businesses to track customer interactions, manage data, and personalize communication. The platform’s analytics tools provide insights into customer behavior, allowing businesses to improve support strategies and optimize the customer experience. With its mobile app and multi-channel support, TapTalk.io ensures that businesses can engage with customers wherever they are. Whether for customer service, sales, or support, TapTalk.io enhances communication and builds stronger customer relationships.

  • No, TapTalk.io does not offer a free version.

  • Yes, TapTalk.io offers a free trial.

  • No, Credit Card details are not required for the TapTalk.io trial.

  • TapTalk.io offers the following pricing plans & packages:

    Basic

    $29 Per User

  • TapTalk.io supports the following payment frequencies:

    • Monthly Subscription

  • No, TapTalk.io does not offer an API.

  • TapTalk.io offers support with the following options:
    • Chat

  • TapTalk.io offers training with the following options:
    • In-person , Live Online , Documentation

  • TapTalk.io supports the following languages:
    • English

  • Following are the typical users of the TapTalk.io:
    • Self-Employed , Small-Business , Midsize-Business

  • TapTalk.io supports the following deployment:
    • Cloud Hosted

  • TapTalk.io supports the following devices and operating systems:
    • Web-Based