Does Surfly offer a free version?

No, Surfly does not offer a free version.

Does Surfly offer a free trial?

Yes, Surfly offers a free trial.

Are Credit Card details required for the Surfly trial?

No, Credit Card details are not required for the Surfly trial.

What type of support options does Surfly offer?

24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum

What type of training options does Surfly offer?

In-person, Live Online, Webinar, Documentation, Videos

What different languages does Surfly support?

Czech, German, English, Estonian, Finnish, French, Italian, Japanese, Georgian, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Self-Employed, Small-Business, Midsize-Business

Surfly Reviews Jun 2025: Pricing & Features

Surfly Overview

Surfly is a cutting-edge remote support software designed to facilitate real-time collaboration between support agents and customers. This innovative platform allows agents to see what users are experiencing on their screens, enabling them to provide instant assistance and guidance. With its user-friendly interface, Surfly integrates seamlessly with existing customer service tools, making it easy to incorporate into any support workflow. The software offers features such as session recording, which provides valuable insights for training and quality assurance. Additionally, Surfly ensures secure communication and data handling, protecting sensitive information during support sessions. By utilizing Surfly, businesses can enhance their customer support capabilities, improve issue resolution times, and ultimately increase customer satisfaction through effective and efficient remote assistance.

Contact Details

Surfly
Netherlands

Support

24x7 Support
Email
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
Windows
Linux

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

Czech, Dutch, English, Estonian, Finnish, French, Georgian, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Industries

Insurance, Real Estate

Surfly Features

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Collaboration Software

Project Management
Screen Sharing
Drag & Drop
@mentions
Communication Management
Discussions/Forums
Commenting/Notes
File Sharing
Real Time Notifications
Calendar Management
Video Conferencing
Chat/Messaging
Version Control
Task Management
Contact Management
Document Management
Task Progress Tracking
Content Management
Collaboration Tools
Alerts/Notifications
Task Scheduling
To-Do List
Prioritization
Tagging
Assignment Management

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Cloud Communication Platform Software

File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Digital Signature Software

File Sharing
Access Controls/Permissions
Reminders
Document Management
Document Storage
Multi-Party Signing
Mobile Signature Capture
Customizable Branding
Electronic Signature
Authentication
Document Analytics
Customizable Templates
Workflow Management
Data Security
Audit Trail
Task Progress Tracking

Digital Workplace Software

Employee Directory
Communication Management
Calendar Management
Real-Time Notifications
Content Management
File Sharing
Document Storage
Knowledge Management
Access Controls/Permissions
Activity/News Feed
Task Management
Surveys & Feedback
Document Management

Financial Services Software

Risk Management
Compliance Management
Financial Analysis
Billing & Invoicing
Customer Engagement
Electronic Payments
CRM
Forecasting
Transaction Monitoring
Financial Management
Performance Management
Reporting/Analytics
For Financial Institutions
Asset Lifecycle Management

Insurance Software

Insurance Rating
Contact Management
Insurance Policy Management
Document Management
Claims Management
Self Service Portal
Property & Casualty
Commission Management
Policy Management
Life & Health
Workflow Management
Audit Trail
Quotes/Estimates
Activity Tracking

Insurance Policy Software

Rating Engine
Billing & Invoicing
Forms Management
Renewal Management
Cancellation Tracking
Commission Management
Claims Tracking
Policy Issuance
Reinstatement Tracking
Underwriting Management
Quotes/Estimates

Integration Software

Multiple Data Sources
Database Support
Dashboard
Workflow Management
Data Connectors
Reporting/Analytics
Data Synchronization
Data Import/Export
Web Services
Real-Time Data
Data Management
Data Warehouse
API
Data Extraction
Data Aggregation and Publishing
Configurable Workflow
Third-Party Integrations
Access Controls/Permissions

Remote Support Software

Session Recording
Remote Access/Control
Remote Monitoring & Management
Unattended Access
Access Controls/Permissions
Collaboration Tools
Surveys & Feedback
Reporting/Analytics
Real-Time Notifications
File Sharing
Screen Sharing
Session Transfer
Diagnostic Tools
Chat/Messaging
Real-Time Chat
Real-Time Monitoring
Troubleshooting

Remote Work Software

Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management

Sales Enablement Software

Goal Management
Contact Management
Workflow Management
Lead Qualification
Lead Management
Engagement Tracking
Alerts/Notifications
Meeting Management
Collaboration Tools
Sales Onboarding & Training
Activity Tracking
Performance Management
Reporting & Statistics
Customizable Branding
Campaign Management
Document Management

Screen Sharing Software

Annotations
Desktop/Browser Sharing
Mobile Screen Sharing
Real Time Screen Sharing
Presenter Control Management
Screen Capture
Multi-Participant Screen Sharing
Targeted/Locked Screen Sharing
Screen Mirroring
Screen Recording

Video Conferencing Software

Presentation Streaming
Auto Framing
Private Chat
Two Way Audio & Video
File Sharing
Screen Sharing
Real-Time Chat
Recording
Polls/Voting
Mobile Access
User Profiles
Automatic Transcription

Web Conferencing Software

Two Way Audio & Video
HD Audio/Video
Mobile Access
Electronic Hand Raising
Meeting Management
Automatic Transcription
Collaboration Tools
Presentation Tools
Screen Sharing
Recording
Real-Time Chat
Private Chat
File Sharing
Presentation Streaming
Host Controls
Video Conferencing

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

Surfly Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Basic

$31 Per User

Surfly FAQs

No, Surfly does not offer a free version.

Yes, Surfly offers a free trial.

No, Credit Card details are not required for the Surfly trial.

Surfly offers the following pricing plans & packages:

Basic

$31 Per User

Surfly supports the following payment frequencies:
- Monthly Subscription

No, Surfly does not offer an API.

Surfly offers support with the following options:
- 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

Surfly offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

Surfly supports the following languages:
- Czech , German , English , Estonian , Finnish , French , Italian , Japanese , Georgian , Dutch , Polish , Portuguese , Russian , Spanish , Swedish , Turkish

Following are the typical users of the Surfly:
- Self-Employed , Small-Business , Midsize-Business

Surfly supports the following deployment:
- Cloud Hosted , On-Premise

Surfly supports the following devices and operating systems:
- Web-Based , Windows , Linux

Surfly Claim