Streem is an innovative call center software that integrates augmented reality (AR) to enhance customer support experiences. It allows support agents to see what customers are seeing through their smartphone cameras, enabling real-time visual assistance. Streem improves first-call resolution rates by providing accurate diagnostics and guidance without the need for on-site visits. The platform supports features like screen sharing, annotation, and secure data handling. By leveraging AR technology, Streem transforms traditional call centers into interactive support hubs, reducing costs and improving customer satisfaction. It's particularly useful for technical support, maintenance services, and remote troubleshooting.
Streem
United States
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