Square Messages is a live chat software that enables businesses to connect with customers in real time, providing quick and efficient support. The platform integrates with other Square tools, allowing businesses to manage customer interactions, sales, and appointments seamlessly. Square Messages’ centralized inbox allows users to respond to messages from various channels, including SMS and email, ensuring consistent communication. The software’s customer profile feature provides insights into past interactions and purchase history, enabling personalized service. Square Messages also includes automated responses and templates, helping businesses respond promptly to common inquiries. Ideal for small businesses and customer service teams, Square Messages enhances customer engagement, reduces response times, and improves customer satisfaction through real-time communication.
Square
2009
United States
Email
Transfers/Routing
