springbig Overview

springbig is a marketing platform specializing in SMS and loyalty marketing solutions for cannabis retailers and dispensaries. It enables businesses to engage customers through targeted SMS campaigns, digital loyalty programs, and personalized promotions. The software offers features like customer segmentation, automated messaging, and analytics to track campaign performance. With compliance tools to adhere to industry regulations, springbig ensures that communications are legal and effective. By leveraging SMS marketing, retailers can increase customer retention, drive sales, and enhance brand loyalty. The platform integrates with point-of-sale systems, making it easy to manage marketing efforts alongside sales operations.

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Contact Details

  • Vendor Name springbig
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Health, Retail

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springbig Features

  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Marketing Management
  • Arrow Icon AI Content Creation
  • Arrow Icon AI Writing Assistant
  • Arrow Icon Personalization
  • Arrow Icon SEO Management
  • Arrow Icon Behavior Analytics
  • Arrow Icon Campaign Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management

springbig Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

springbig FAQs

springbig is a marketing platform specializing in SMS and loyalty marketing solutions for cannabis retailers and dispensaries. It enables businesses to engage customers through targeted SMS campaigns, digital loyalty programs, and personalized promotions. The software offers features like customer segmentation, automated messaging, and analytics to track campaign performance. With compliance tools to adhere to industry regulations, springbig ensures that communications are legal and effective. By leveraging SMS marketing, retailers can increase customer retention, drive sales, and enhance brand loyalty. The platform integrates with point-of-sale systems, making it easy to manage marketing efforts alongside sales operations.

  • No, springbig does not offer a free version.

  • Yes, springbig offers a free trial.

  • No, Credit Card details are not required for the springbig trial.

  • No, springbig does not offer an API.

  • springbig offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • springbig offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • springbig supports the following languages:
    • English

  • Following are the typical users of the springbig:
    • Self-Employed , Small-Business , Midsize-Business

  • springbig supports the following deployment:
    • Cloud Hosted

  • springbig supports the following devices and operating systems:
    • Web-Based

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