Smilee Chat is an intuitive customer engagement software designed to help businesses connect with their customers in real time. Offering both live chat and AI-powered chatbot features, Smilee Chat allows companies to provide instant support, answer customer queries, and engage in personalized interactions across various digital touchpoints. The platform offers a seamless integration with websites, mobile apps, and social media platforms, enabling businesses to engage with customers where they are most active. Smilee Chat's AI capabilities can automate common tasks like answering frequently asked questions and collecting customer information, while its live chat feature ensures that more complex inquiries are handled by human agents. Additionally, the platform provides advanced reporting tools that allow businesses to track response times, measure satisfaction, and identify trends in customer behavior. By improving customer engagement and providing timely responses, Smilee Chat enhances customer satisfaction, boosts conversions, and builds long-term loyalty.
Kommeet
Finland
Proprietary
Churn Management