Smidge is an innovative live chat software designed to enhance customer service and engagement through real-time messaging. The platform allows businesses to provide immediate assistance to website visitors, answering questions, solving problems, and guiding potential customers through their purchasing journey. Smidge integrates easily with websites and mobile applications, providing an intuitive, user-friendly interface for both agents and customers. Features include automated greeting messages, chatbots for handling simple queries, and a robust reporting system to track conversation metrics, customer satisfaction, and agent performance. With its customizable widgets and seamless integration with CRM systems, Smidge helps businesses improve lead conversion, customer support, and overall service efficiency. Whether you're a small business or a large enterprise, Smidge's live chat software enables personalized, real-time communication, significantly boosting customer satisfaction and driving sales.
Splitrock Studio
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Australia
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