SMB Centric is an innovative review management software designed to help small and medium-sized businesses (SMBs) build and maintain a positive online reputation. With its easy-to-use platform, SMB Centric allows businesses to monitor, manage, and respond to customer reviews across various review sites, including Google, Yelp, and industry-specific platforms. The software automatically collects and aggregates reviews, providing businesses with a central hub to view feedback, track trends, and identify areas for improvement. SMB Centric also includes sentiment analysis, which helps businesses understand the overall tone of reviews and prioritize responses accordingly. The platform’s automated review request feature makes it easy for businesses to encourage satisfied customers to leave feedback, enhancing their reputation and online visibility. Additionally, SMB Centric offers reporting tools that allow businesses to measure review performance, customer satisfaction, and brand sentiment over time. Perfect for SMBs looking to boost their online reputation, SMB Centric provides an all-in-one solution for review management and customer feedback.
SMB Centric
United States
Proprietary
Social Sharing
