smartQED Overview

smartQED is an incident management software designed to streamline the process of detecting, managing, and resolving incidents in real-time. The software helps businesses and organizations quickly respond to issues by providing an efficient platform for logging, tracking, and resolving incidents. smartQED allows users to categorize incidents, assign responsibilities, and set priorities to ensure a quick resolution. With its intuitive dashboard and reporting tools, users can monitor incident trends, identify recurring issues, and track performance metrics. Additionally, smartQED’s integration with other IT service management (ITSM) tools enhances its functionality, providing a comprehensive solution for managing IT-related incidents, service requests, and changes. It’s ideal for businesses that require a fast and organized response to incidents in order to minimize downtime and operational disruption.

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smartQED Screenshot & Video

Contact Details

  • Vendor Name smartQED
  • Founded
  • Location United States

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Information Technology & Services, Management Consulting, Packaging & Containers

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smartQED Features

  • Arrow Icon Project Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Communication Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Commenting/Notes
  • Arrow Icon File Sharing
  • Arrow Icon Real Time Notifications
  • Arrow Icon Calendar Management
  • Arrow Icon Video Conferencing
  • Arrow Icon Chat/Messaging
  • Arrow Icon Version Control
  • Arrow Icon Task Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Management
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Content Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Task Scheduling
  • Arrow Icon To-Do List
  • Arrow Icon Prioritization
  • Arrow Icon Tagging
  • Arrow Icon Assignment Management
  • Arrow Icon Safety Incident Management
  • Arrow Icon Investigation Management
  • Arrow Icon On Call Scheduling
  • Arrow Icon Corrective and Preventive Actions (CAPA)
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Disaster Recovery
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Incident Reporting
  • Arrow Icon Audit Trail
  • Arrow Icon OSHA Compliance
  • Arrow Icon Status Tracking
  • Arrow Icon Communications Management
  • Arrow Icon IT Incident Management
  • Arrow Icon Ticket Management

smartQED Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$10 Per User

smartQED FAQs

smartQED is an incident management software designed to streamline the process of detecting, managing, and resolving incidents in real-time. The software helps businesses and organizations quickly respond to issues by providing an efficient platform for logging, tracking, and resolving incidents. smartQED allows users to categorize incidents, assign responsibilities, and set priorities to ensure a quick resolution. With its intuitive dashboard and reporting tools, users can monitor incident trends, identify recurring issues, and track performance metrics. Additionally, smartQED’s integration with other IT service management (ITSM) tools enhances its functionality, providing a comprehensive solution for managing IT-related incidents, service requests, and changes. It’s ideal for businesses that require a fast and organized response to incidents in order to minimize downtime and operational disruption.

  • No, smartQED does not offer a free version.

  • Yes, smartQED offers a free trial.

  • No, Credit Card details are not required for the smartQED trial.

  • smartQED offers the following pricing plans & packages:

    Basic

    $10 Per User

  • smartQED supports the following payment frequencies:

    • Monthly Subscription

  • No, smartQED does not offer an API.

  • smartQED offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • smartQED offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • smartQED supports the following languages:
    • English

  • Following are the typical users of the smartQED:
    • Self-Employed , Small-Business , Midsize-Business

  • smartQED supports the following deployment:
    • Cloud Hosted , On-Premise

  • smartQED supports the following devices and operating systems:
    • Web-Based , Linux