SmartInbox is an innovative live chat software that enables businesses to provide real-time customer support and engagement on their websites. With SmartInbox, support teams can respond to customer inquiries instantly, improving customer satisfaction and conversion rates. The platform features automated chatbots, custom greetings, and canned responses, allowing teams to handle multiple queries efficiently while maintaining a personalized experience. SmartInbox also integrates with CRM systems, capturing valuable customer information and enabling agents to access past interactions quickly. Additionally, it offers insightful analytics on chat volume, response times, and customer satisfaction, helping businesses optimize their support strategy. SmartInbox is perfect for companies looking to enhance their customer service, build stronger relationships, and boost sales by providing fast, reliable support through a user-friendly interface.
User.com
2015
Poland
Knowledge Base
Transfers/Routing
