Skalin Overview

Skalin is a customer success software that helps businesses foster and maintain strong customer relationships, aiming to improve retention and satisfaction. With tools for customer onboarding, usage tracking, and feedback collection, Skalin enables businesses to understand customer needs and respond proactively. The software’s real-time insights help customer success teams monitor account health and identify potential churn risks, allowing for timely interventions. Skalin also supports personalized engagement strategies, helping businesses provide tailored experiences that drive customer loyalty. With analytics and reporting tools, managers can assess customer success metrics, track team performance, and refine strategies. Skalin is ideal for companies looking to build long-term customer relationships and enhance customer satisfaction.

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Contact Details

  • Vendor Name Skalin
  • Founded
  • Location France

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French


Industries

Computer & Network Security, Computer Software, Farming, Internet, Real Estate

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Skalin Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

Skalin Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Skalin FAQs

Skalin is a customer success software that helps businesses foster and maintain strong customer relationships, aiming to improve retention and satisfaction. With tools for customer onboarding, usage tracking, and feedback collection, Skalin enables businesses to understand customer needs and respond proactively. The software’s real-time insights help customer success teams monitor account health and identify potential churn risks, allowing for timely interventions. Skalin also supports personalized engagement strategies, helping businesses provide tailored experiences that drive customer loyalty. With analytics and reporting tools, managers can assess customer success metrics, track team performance, and refine strategies. Skalin is ideal for companies looking to build long-term customer relationships and enhance customer satisfaction.

  • No, Skalin does not offer a free version.

  • Yes, Skalin offers a free trial.

  • No, Credit Card details are not required for the Skalin trial.

  • Skalin supports the following payment frequencies:

    • Monthly Subscription

  • No, Skalin does not offer an API.

  • Skalin offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Skalin offers training with the following options:
    • In-person , Webinar , Documentation , Videos

  • Skalin supports the following languages:
    • English , French

  • Following are the typical users of the Skalin:
    • Self-Employed , Small-Business , Midsize-Business

  • Skalin supports the following deployment:
    • Cloud Hosted , On-Premise

  • Skalin supports the following devices and operating systems:
    • Web-Based , Windows , Linux

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