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ServiceBench Overview

ServiceBench is a powerful field service management software designed to enhance operational efficiency for service-based businesses. The platform offers a comprehensive suite of tools for scheduling, dispatching, and managing field service operations. With its user-friendly interface, dispatchers can easily assign tasks to technicians, track their locations in real time, and manage customer communications seamlessly. ServiceBench provides robust reporting and analytics features, allowing organizations to monitor key performance indicators and optimize resource allocation. The software also supports integration with existing CRM and ERP systems, ensuring smooth workflows across departments. By streamlining field service processes, ServiceBench helps businesses improve service delivery and enhance customer satisfaction.

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ServiceBench Screenshot & Video

Contact Details

  • Vendor Name Asurion Services
  • Founded 1996
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer & Network Security, Consumer Electronics, Facilities & Services

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ServiceBench Features

  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

ServiceBench Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

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ServiceBench FAQs

ServiceBench is a powerful field service management software designed to enhance operational efficiency for service-based businesses. The platform offers a comprehensive suite of tools for scheduling, dispatching, and managing field service operations. With its user-friendly interface, dispatchers can easily assign tasks to technicians, track their locations in real time, and manage customer communications seamlessly. ServiceBench provides robust reporting and analytics features, allowing organizations to monitor key performance indicators and optimize resource allocation. The software also supports integration with existing CRM and ERP systems, ensuring smooth workflows across departments. By streamlining field service processes, ServiceBench helps businesses improve service delivery and enhance customer satisfaction.

  • No, ServiceBench does not offer a free version.

  • Yes, ServiceBench offers a free trial.

  • No, Credit Card details are not required for the ServiceBench trial.

  • ServiceBench supports the following payment frequencies:

    • Monthly Subscription

  • No, ServiceBench does not offer an API.

  • ServiceBench offers support with the following options:
    • Chat

  • ServiceBench offers training with the following options:
    • Live Online , Webinar , Documentation

  • ServiceBench supports the following languages:
    • English

  • Following are the typical users of the ServiceBench:
    • Self-Employed , Small-Business , Midsize-Business

  • ServiceBench supports the following deployment:
    • Cloud Hosted

  • ServiceBench supports the following devices and operating systems:
    • Web-Based

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