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Service Transaction Portal Overview

Service Transaction Portal is a specialized IT service management software designed to streamline the delivery and management of IT services within organizations. This platform provides comprehensive tools for tracking service requests, managing incidents, and facilitating communication between IT teams and end-users. With the Service Transaction Portal, organizations can automate service request workflows, allowing users to submit and track their requests easily. The software features a user-friendly interface that promotes transparency and efficiency in IT operations. Additionally, it includes reporting and analytics tools to monitor service performance, identify trends, and optimize resource allocation. The platform also supports integration with existing IT systems, ensuring a seamless flow of information across departments. This software is ideal for IT departments seeking to enhance service delivery, improve user satisfaction, and optimize their IT service management processes.

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Contact Details

  • Vendor Name InfoPlexSTP
  • Founded 1995
  • Location United States

Support

  • 24x7 Support 24x7 Support

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Construction, Consumer Services, Industrial Automation, Information Technology & Services

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Service Transaction Portal Features

  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management

Service Transaction Portal Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$695 Per User

Service Transaction Portal FAQs

Service Transaction Portal is a specialized IT service management software designed to streamline the delivery and management of IT services within organizations. This platform provides comprehensive tools for tracking service requests, managing incidents, and facilitating communication between IT teams and end-users. With the Service Transaction Portal, organizations can automate service request workflows, allowing users to submit and track their requests easily. The software features a user-friendly interface that promotes transparency and efficiency in IT operations. Additionally, it includes reporting and analytics tools to monitor service performance, identify trends, and optimize resource allocation. The platform also supports integration with existing IT systems, ensuring a seamless flow of information across departments. This software is ideal for IT departments seeking to enhance service delivery, improve user satisfaction, and optimize their IT service management processes.

  • No, Service Transaction Portal does not offer a free version.

  • Yes, Service Transaction Portal offers a free trial.

  • No, Credit Card details are not required for the Service Transaction Portal trial.

  • Service Transaction Portal offers the following pricing plans & packages:

    Basic

    $695 Per User

  • Service Transaction Portal supports the following payment frequencies:

    • Monthly Subscription

  • No, Service Transaction Portal does not offer an API.

  • Service Transaction Portal offers support with the following options:
    • 24x7 Support

  • Service Transaction Portal supports the following languages:
    • English

  • Following are the typical users of the Service Transaction Portal:
    • Self-Employed , Small-Business , Midsize-Business