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SAP Customer Data Cloud Overview

SAP Customer Data Cloud is a customer loyalty and identity management platform that helps businesses build stronger relationships with their customers by securely managing and leveraging customer data. The software allows businesses to create personalized experiences by capturing customer preferences, behavior, and interactions in real-time. SAP Customer Data Cloud offers powerful consent management and data privacy tools, ensuring that businesses comply with data protection regulations like GDPR. The platform enables organizations to create personalized marketing campaigns, improve customer engagement, and increase retention rates. With its flexible integration capabilities, SAP Customer Data Cloud can be used alongside existing CRM, marketing automation, and analytics tools to create a unified customer experience. The software is ideal for businesses looking to build trust and loyalty with customers while optimizing their customer data strategy.

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Contact Details

  • Vendor Name SAP
  • Founded 1999
  • Location Germany

Support

  • 24x7 Support 24x7 Support
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Airlines/Aviation, Financial Services, Information Technology & Services, Media, Retail

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SAP Customer Data Cloud Features

  • Arrow Icon Password Management
  • Arrow Icon Policy Management
  • Arrow Icon Self-Service Access Request
  • Arrow Icon Unified Directory
  • Arrow Icon Audit Management
  • Arrow Icon Access Certification
  • Arrow Icon Activity Dashboard
  • Arrow Icon Audit Trail
  • Arrow Icon Access Management
  • Arrow Icon Authentication
  • Arrow Icon Credential Management
  • Arrow Icon Single Sign On
  • Arrow Icon Active Directory Integration
  • Arrow Icon Privileged Account Management
  • Arrow Icon Multi-Factor Authentication
  • Arrow Icon Secure Login
  • Arrow Icon PCI Compliance
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Biometrics
  • Arrow Icon SSL Security
  • Arrow Icon Event Logs
  • Arrow Icon Fraud Detection
  • Arrow Icon Collaboration Tools
  • Arrow Icon Member Accounts
  • Arrow Icon Mobile Access
  • Arrow Icon User Provisioning
  • Arrow Icon Two-Factor Authentication
  • Arrow Icon Compliance Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Real Time Monitoring
  • Arrow Icon Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon GDPR Compliance
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Data Integration
  • Arrow Icon Predictive Modeling
  • Arrow Icon Customer Profiles
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Access Management
  • Arrow Icon Multiple Authentication Methods
  • Arrow Icon User Provisioning
  • Arrow Icon Unified Directory
  • Arrow Icon Multi-Factor Authentication
  • Arrow Icon Single Sign On
  • Arrow Icon Access Certification
  • Arrow Icon Data Security
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Credential Management
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Two-Factor Authentication
  • Arrow Icon Automatic User/Device Recognition
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management
  • Arrow Icon Risk Management
  • Arrow Icon User Management
  • Arrow Icon Data Mapping
  • Arrow Icon Incident Management
  • Arrow Icon PIA/DPIA
  • Arrow Icon Risk Assessment
  • Arrow Icon Policy Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Compliance Management
  • Arrow Icon Consent Management
  • Arrow Icon Audit Management
  • Arrow Icon Sensitive Data Identification
  • Arrow Icon Recommendations
  • Arrow Icon Abandoned Cart Saver
  • Arrow Icon Account Based Marketing
  • Arrow Icon Content Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Campaign Segmentation
  • Arrow Icon Customer Segmentation
  • Arrow Icon Engagement Tracking
  • Arrow Icon Behavioral Targeting
  • Arrow Icon Customizable Branding
  • Arrow Icon Experience Management
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavior Tracking
  • Arrow Icon A/B Testing
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Website Personalization
  • Arrow Icon Contextual Targeting
  • Arrow Icon Drag & Drop
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Website Analytics
  • Arrow Icon Email Marketing
  • Arrow Icon Audit Trail
  • Arrow Icon Credential Management
  • Arrow Icon Active Directory Integration
  • Arrow Icon Multi-Factor Authentication
  • Arrow Icon User Management
  • Arrow Icon Single Sign On
  • Arrow Icon Compliance Management
  • Arrow Icon Policy Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Two-Factor Authentication
  • Arrow Icon Password Management
  • Arrow Icon Authentication
  • Arrow Icon Access Management
  • Arrow Icon Data Security
  • Arrow Icon Reporting/Analytics

SAP Customer Data Cloud Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

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SAP Customer Data Cloud FAQs

SAP Customer Data Cloud is a customer loyalty and identity management platform that helps businesses build stronger relationships with their customers by securely managing and leveraging customer data. The software allows businesses to create personalized experiences by capturing customer preferences, behavior, and interactions in real-time. SAP Customer Data Cloud offers powerful consent management and data privacy tools, ensuring that businesses comply with data protection regulations like GDPR. The platform enables organizations to create personalized marketing campaigns, improve customer engagement, and increase retention rates. With its flexible integration capabilities, SAP Customer Data Cloud can be used alongside existing CRM, marketing automation, and analytics tools to create a unified customer experience. The software is ideal for businesses looking to build trust and loyalty with customers while optimizing their customer data strategy.

  • No, SAP Customer Data Cloud does not offer a free version.

  • Yes, SAP Customer Data Cloud offers a free trial.

  • No, Credit Card details are not required for the SAP Customer Data Cloud trial.

  • No, SAP Customer Data Cloud does not offer an API.

  • SAP Customer Data Cloud offers support with the following options:
    • 24x7 Support , Phone , Knowledge Base

  • SAP Customer Data Cloud offers training with the following options:
    • In-person , Webinar , Documentation

  • SAP Customer Data Cloud supports the following languages:
    • English

  • Following are the typical users of the SAP Customer Data Cloud:
    • Self-Employed , Small-Business , Midsize-Business

  • SAP Customer Data Cloud supports the following deployment:
    • Cloud Hosted

  • SAP Customer Data Cloud supports the following devices and operating systems:
    • Web-Based , Android