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SAP Conversational AI Overview

SAP Conversational AI is a leading conversational AI platform designed to help businesses build and deploy intelligent chatbots and virtual assistants that enhance customer and employee experiences. The platform enables organizations to automate interactions across a wide range of channels, including websites, messaging apps, and voice assistants, allowing them to provide instant, 24/7 support. With powerful natural language processing (NLP) capabilities, SAP Conversational AI understands and processes complex queries, offering users accurate, context-aware responses. The platform also offers an intuitive interface for designing and training chatbots, enabling businesses to create personalized, effective solutions without requiring extensive coding expertise. SAP Conversational AI can integrate with various backend systems, providing a seamless user experience while delivering valuable insights through advanced analytics. Whether used for customer service, HR inquiries, or sales support, SAP Conversational AI helps organizations improve efficiency, reduce operational costs, and deliver superior experiences across all touchpoints.

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SAP Conversational AI Screenshot & Video

Contact Details

  • Vendor Name SAP
  • Founded 1999
  • Location Germany

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Afrikaans, Albanian, Arabic, Armenian, Basque, Bengali, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Maori, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Samoan, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Gujarati, Central Khmer, Marathi, Punjabi, Quechua, Chinese (Simplified), Tibetan, Fijian, Tonga (Tonga Islands)

Industries

Banking, Electrical & Electronic Manufacturing, Hospital & Health Care

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SAP Conversational AI Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Access Controls
  • Arrow Icon Collaboration Tools
  • Arrow Icon Debugging
  • Arrow Icon Deployment Management
  • Arrow Icon Integrated Development Environment
  • Arrow Icon Source Control
  • Arrow Icon Task Management
  • Arrow Icon Version Control
  • Arrow Icon Workflow Management
  • Arrow Icon Change Management
  • Arrow Icon Configurable Workflow
  • Arrow Icon Offline Access
  • Arrow Icon Database Support
  • Arrow Icon Pre-built Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Data Modeling
  • Arrow Icon No-Code Development
  • Arrow Icon Compatibility Testing
  • Arrow Icon Graphical User Interface
  • Arrow Icon Virtual Personal Assistant (VPA)
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon API
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Language
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Collaboration Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Chatbot
  • Arrow Icon For eCommerce
  • Arrow Icon Speech Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

SAP Conversational AI Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

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SAP Conversational AI FAQs

SAP Conversational AI is a leading conversational AI platform designed to help businesses build and deploy intelligent chatbots and virtual assistants that enhance customer and employee experiences. The platform enables organizations to automate interactions across a wide range of channels, including websites, messaging apps, and voice assistants, allowing them to provide instant, 24/7 support. With powerful natural language processing (NLP) capabilities, SAP Conversational AI understands and processes complex queries, offering users accurate, context-aware responses. The platform also offers an intuitive interface for designing and training chatbots, enabling businesses to create personalized, effective solutions without requiring extensive coding expertise. SAP Conversational AI can integrate with various backend systems, providing a seamless user experience while delivering valuable insights through advanced analytics. Whether used for customer service, HR inquiries, or sales support, SAP Conversational AI helps organizations improve efficiency, reduce operational costs, and deliver superior experiences across all touchpoints.

  • Yes, SAP Conversational AI offers a free version.

  • Yes, SAP Conversational AI offers a free trial.

  • No, Credit Card details are not required for the SAP Conversational AI trial.

  • No, SAP Conversational AI does not offer an API.

  • SAP Conversational AI offers support with the following options:
    • 24x7 Support , Chat

  • SAP Conversational AI offers training with the following options:
    • Live Online , Webinar , Documentation

  • SAP Conversational AI supports the following languages:
    • Afrikaans , Arabic , Bengali , Bulgarian , Catalan , Czech , Welsh , Danish , German , Greek , English , Estonian , Basque , Persian , Finnish , French , Irish , Gujarati , Hebrew , Hindi , Croatian , Hungarian , Armenian , Indonesian , Icelandic , Italian , Japanese , Georgian , Central Khmer , Korean , Latin , Latvian , Lithuanian , Malayalam , Marathi , Macedonian , Mongolian , Malay , Nepali , Dutch , Norwegian , Punjabi , Polish , Portuguese , Quechua , Romanian , Russian , Slovak , Slovenian , Spanish , Albanian , Serbian , Swahili , Swedish , Tamil , Tatar , Telugu , Thai , Turkish , Ukrainian , Urdu , Uzbek , Vietnamese , Chinese (Simplified) , Tibetan , Fijian , Maltese , Maori , Samoan , Tonga (Tonga Islands) , Xhosa

  • Following are the typical users of the SAP Conversational AI:
    • Self-Employed , Small-Business , Midsize-Business

  • SAP Conversational AI supports the following deployment:
    • Cloud Hosted

  • SAP Conversational AI supports the following devices and operating systems:
    • Web-Based