Salesforce Customer360 is a comprehensive business management platform designed to provide organizations with a unified view of their customer data across all touchpoints. By integrating data from sales, marketing, customer service, and other business operations, Customer360 allows businesses to create a complete profile of each customer, enabling personalized engagement and better decision-making. The platform combines Salesforce’s powerful CRM capabilities with advanced analytics and AI-driven insights to provide a 360-degree view of the customer journey. Teams can access real-time customer data, track interactions, and deliver tailored experiences, helping organizations improve customer satisfaction and loyalty. Salesforce Customer360’s integration with other Salesforce products, such as Sales Cloud, Service Cloud, and Marketing Cloud, ensures seamless collaboration across departments, making it easier to drive customer-centric strategies. With its robust reporting and automation features, Customer360 helps businesses streamline workflows, identify growth opportunities, and boost operational efficiency. Whether you're a small business or a large enterprise, Salesforce Customer360 is an essential tool for businesses looking to build stronger relationships with customers and drive sustainable growth.
Salesforce
2003
United States
Proprietary
Performance Metrics
