Re:plain is a versatile live chat software designed to improve customer engagement and provide efficient communication between businesses and their clients. This software allows companies to offer realtime support and assistance, answering customer inquiries quickly and accurately. Re:plain is known for its straightforward setup and integration with various social media platforms and messaging services like Facebook Messenger, WhatsApp, and Telegram, giving businesses the flexibility to connect with customers on their preferred channels. The software provides a dashboard where agents can manage multiple conversations simultaneously, ensuring faster response times and improving overall service quality. Re includes automated messaging options, allowing businesses to handle frequently asked questions without requiring live agents, and provides valuable analytics to track response times, customer satisfaction, and team performance. Its customizable chat widget also allows businesses to tailor the interface to match their brand. Re:plain userfriendly interface and powerful communication tools make it a valuable asset for businesses focused on enhancing customer support and engagement.
Re:plain
2018
United Kingdom
24x7 Support
Transfers/Routing
