QuandaGo Overview

QuandaGo is a cutting-edge customer experience software that helps businesses enhance their interactions with customers and improve overall satisfaction. The platform provides businesses with a suite of tools to manage customer support, engage with customers through multiple channels, and gather feedback. QuandaGo’s omnichannel support capabilities allow businesses to communicate with customers via email, live chat, social media, and SMS, ensuring a seamless experience across touchpoints. The software’s AI-driven features help personalize customer interactions, providing tailored responses based on customer data and preferences. QuandaGo also includes analytics tools that allow businesses to track customer satisfaction, identify pain points, and optimize support strategies. By integrating with existing CRM systems, QuandaGo enables businesses to offer a more personalized experience, fostering long-term customer loyalty. With real-time reporting, businesses can continuously monitor performance and adjust their strategies to meet evolving customer needs. QuandaGo helps businesses deliver exceptional customer service while improving operational efficiency.

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Contact Details

  • Vendor Name QuandaGo International BV
  • Founded
  • Location Netherlands

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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QuandaGo Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

QuandaGo Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Plans & Packages

Basic

$69 Per User

QuandaGo FAQs

QuandaGo is a cutting-edge customer experience software that helps businesses enhance their interactions with customers and improve overall satisfaction. The platform provides businesses with a suite of tools to manage customer support, engage with customers through multiple channels, and gather feedback. QuandaGo’s omnichannel support capabilities allow businesses to communicate with customers via email, live chat, social media, and SMS, ensuring a seamless experience across touchpoints. The software’s AI-driven features help personalize customer interactions, providing tailored responses based on customer data and preferences. QuandaGo also includes analytics tools that allow businesses to track customer satisfaction, identify pain points, and optimize support strategies. By integrating with existing CRM systems, QuandaGo enables businesses to offer a more personalized experience, fostering long-term customer loyalty. With real-time reporting, businesses can continuously monitor performance and adjust their strategies to meet evolving customer needs. QuandaGo helps businesses deliver exceptional customer service while improving operational efficiency.

  • No, QuandaGo does not offer a free version.

  • Yes, QuandaGo offers a free trial.

  • No, Credit Card details are not required for the QuandaGo trial.

  • QuandaGo offers the following pricing plans & packages:

    Basic

    $69 Per User

  • No, QuandaGo does not offer an API.

  • QuandaGo offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • QuandaGo offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • QuandaGo supports the following languages:
    • English

  • Following are the typical users of the QuandaGo:
    • Self-Employed , Small-Business , Midsize-Business

  • QuandaGo supports the following deployment:
    • Cloud Hosted

  • QuandaGo supports the following devices and operating systems:
    • Web-Based