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Provide Support Overview

Provide Support is an easy-to-use live chat software designed to enhance customer service by allowing businesses to engage with website visitors in real-time. It offers features such as instant messaging, file transfer, and visitor monitoring, providing businesses with the tools needed to deliver quick, personalized support. The software integrates seamlessly with various website platforms, enabling businesses to provide assistance directly from their websites. With customizable chat windows, detailed reporting, and multi-language support, Provide Support helps businesses increase customer satisfaction, reduce support costs, and boost conversions. Ideal for e-commerce sites and service-based businesses, it streamlines communication and improves customer experience.

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Provide Support Screenshot & Video

Contact Details

  • Vendor Name Provide Support
  • Founded 2003
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, Azerbaijani, Bulgarian, Catalan, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Persian, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Industries

Computer Software, E-learning, Law Practice, Sporting Goods, Textiles

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Provide Support Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Provide Support Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Trial

$0 Per User

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Provide Support FAQs

Provide Support is an easy-to-use live chat software designed to enhance customer service by allowing businesses to engage with website visitors in real-time. It offers features such as instant messaging, file transfer, and visitor monitoring, providing businesses with the tools needed to deliver quick, personalized support. The software integrates seamlessly with various website platforms, enabling businesses to provide assistance directly from their websites. With customizable chat windows, detailed reporting, and multi-language support, Provide Support helps businesses increase customer satisfaction, reduce support costs, and boost conversions. Ideal for e-commerce sites and service-based businesses, it streamlines communication and improves customer experience.

  • No, Provide Support does not offer a free version.

  • Yes, Provide Support offers a free trial.

  • No, Credit Card details are not required for the Provide Support trial.

  • Provide Support offers the following pricing plans & packages:

    Trial

    $0 Per User

  • Provide Support supports the following payment frequencies:

    • One-Time Payment

  • No, Provide Support does not offer an API.

  • Provide Support offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , FAQs/Forum

  • Provide Support offers training with the following options:
    • Documentation , Videos

  • Provide Support supports the following languages:
    • Arabic , Azerbaijani , Bulgarian , Catalan , Danish , German , English , Persian , Finnish , French , Hebrew , Hungarian , Indonesian , Icelandic , Italian , Japanese , Korean , Lithuanian , Dutch , Portuguese , Romanian , Russian , Spanish , Turkish , Ukrainian , Vietnamese , Chinese (Simplified) , Chinese (Traditional)

  • Following are the typical users of the Provide Support:
    • Self-Employed , Small-Business , Midsize-Business

  • Provide Support supports the following deployment:
    • Cloud Hosted , On-Premise

  • Provide Support supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux

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