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Podium Verified Profile

Tools to Convert and Manage Leads

 4.9

(2 Reviews)
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Why SoftwareWorld Chooses Podium:

“SoftwareWorld likely chose Podium based on user reviews highlighting its exceptional customer interaction capabilities, ease of use, and robust features for managing online reviews and customer feedback. Users appreciate its seamless integration with existing systems, efficient communication tools, and the ability to enhance local business visibility. The platform's positive impact on customer engagement and business growth is frequently noted.”
Highly Recommended

Podium Overview

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This consolidation streamlines communication, making it easier for businesses to manage and respond to customer inquiries. Podium's strong emphasis on text messaging caters to the growing preference for this communication method among customers. The software also excels in gathering and managing online reviews, boosting a business's online reputation. Additionally, it offers payment processing through messaging, enhancing customer convenience. With Podium, businesses can elevate their customer service, harness the power of online reviews, and adapt to the evolving landscape of digital communication.

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Podium Screenshot & Video

Contact Details

  • Vendor Name Podium
  • Founded 2014
  • Location United States
  • Employees 1000+

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business

Languages Supported

English

Industries

Advertising & Marketing, Computer Software, E-commerce, Information Technology & Services, Public Relations

Podium Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Appointment Management
  • Arrow Icon Faculty/Staff Management
  • Arrow Icon Client Management
  • Arrow Icon Payment Processing
  • Arrow Icon Inventory Management
  • Arrow Icon Before & After Pictures
  • Arrow Icon Calendar Management
  • Arrow Icon Gift Card Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Reminders
  • Arrow Icon Marketing Automation
  • Arrow Icon Treatment Packages
  • Arrow Icon Online Booking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon For Medical Spas
  • Arrow Icon Electronic Signature
  • Arrow Icon Billing & Invoicing
  • Arrow Icon In-Person Payments
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Payment Fraud Prevention
  • Arrow Icon Payment Processing
  • Arrow Icon Data Security
  • Arrow Icon Electronic Payments
  • Arrow Icon Multiple Payment Options
  • Arrow Icon Payment Processing Services Integration
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Online Payments
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Debit/Credit Card Processing
  • Arrow Icon ACH Payment Processing
  • Arrow Icon Mobile Payments
  • Arrow Icon PCI Compliance
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Currency
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export
  • Arrow Icon AI/Machine Learning

Podium Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page   Demo Page  

Plans & Packages

Core

$399 Per Month

Podium Reviews

 4.9

(2 Reviews)
Michael Rawnsley

Michael Rawnsley

Director at Mgr Plumbing

Podium is a game changer!

We’re elevating our business by using mobile technology, AI, and streamlined systems like Podium. These tools give us complete visibility over our operations, allowing us to track every job, team member, and client interaction in real time. Podium has helped us drastically improve how we communicate, with our team and with our clients. Staff can access templates and send updates straight from their phones, so customers are always in the loop and confident in our process. Taking payments on-site is now effortless, saving time and improving cash flow. Even better, the automated follow-ups and Google review requests make it easy for our team to collect feedback and grow our reputation online. Podium is a game-changer for any trade business that wants to streamline systems, empower staff, and deliver a professional, responsive experience to clients.

Review Date: 22 July, 2025

Ratings

Ease of Use:

 

Customer Support:

 

Features & Functionality:

 

Overall Experience:

 

Sam Makwana

Sam Makwana

Head of SEO at Impressive

Podium is an excellent customer review management system

Impressive is a digital marketing agency based in Melbourne, Australia and customer reviews are critical for our business. Podium has played a major role in helping us getting more positive reviews from clients and overall reputation management. We highly recommend Podium for Australian businesses.

Review Date: 03 July, 2025

Ratings

Ease of Use:

 

Customer Support:

 

Features & Functionality:

 

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Podium FAQs

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This consolidation streamlines communication, making it easier for businesses to manage and respond to customer inquiries. Podium's strong emphasis on text messaging caters to the growing preference for this communication method among customers. The software also excels in gathering and managing online reviews, boosting a business's online reputation. Additionally, it offers payment processing through messaging, enhancing customer convenience. With Podium, businesses can elevate their customer service, harness the power of online reviews, and adapt to the evolving landscape of digital communication.

  • No, Podium does not offer a free version.

  • No, Podium does not offer any free trial.

  • No, Credit Card details are not required for the Podium trial.

  • Podium offers the following pricing plans & packages:

    Core

    $399 Per Month

  • Podium supports the following payment frequencies:

    • Monthly Payment

  • Yes, Podium offers an API.

  • Podium offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Podium offers training with the following options:
    • In-person , Webinar , Documentation

  • Podium supports the following languages:
    • English

  • Following are the typical users of the Podium:
    • Self-Employed , Small-Business

  • Podium supports the following deployment:
    • Cloud Hosted

  • Podium supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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