Parlor Overview

Parlor is an advanced customer experience software designed to help businesses deliver exceptional service and foster strong relationships with their customers. It offers a comprehensive platform for managing customer interactions, tracking feedback, analyzing customer behavior, and personalizing engagement strategies, ensuring that organizations can enhance satisfaction, loyalty, and overall customer experience. Parlor’s intuitive interface allows customer service teams to easily handle inquiries, resolve issues, and communicate with customers across multiple channels, including email, chat, social media, and phone, providing a seamless and consistent support experience. Advanced features such as sentiment analysis, automated workflows, and real-time analytics enable businesses to gain deeper insights into customer needs, preferences, and pain points, allowing for more targeted and effective engagement strategies. Additionally, Parlor supports integration with popular CRM systems, marketing automation tools, and e-commerce platforms, providing a unified and cohesive approach to managing customer interactions and data. The software’s robust reporting and visualization tools offer valuable insights into customer satisfaction metrics, service performance, and engagement trends, enabling organizations to make data-driven decisions and continuously improve their customer experience initiatives. With its scalable architecture and strong security measures, Parlor is ideal for retail businesses, service providers, e-commerce stores, and any organization seeking to enhance their customer experience capabilities, improve service quality, and drive customer loyalty through its reliable and feature-rich customer experience software solutions.

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Contact Details

  • Vendor Name Parlay App
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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Parlor Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

Parlor Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Parlor FAQs

Parlor is an advanced customer experience software designed to help businesses deliver exceptional service and foster strong relationships with their customers. It offers a comprehensive platform for managing customer interactions, tracking feedback, analyzing customer behavior, and personalizing engagement strategies, ensuring that organizations can enhance satisfaction, loyalty, and overall customer experience. Parlor’s intuitive interface allows customer service teams to easily handle inquiries, resolve issues, and communicate with customers across multiple channels, including email, chat, social media, and phone, providing a seamless and consistent support experience. Advanced features such as sentiment analysis, automated workflows, and real-time analytics enable businesses to gain deeper insights into customer needs, preferences, and pain points, allowing for more targeted and effective engagement strategies. Additionally, Parlor supports integration with popular CRM systems, marketing automation tools, and e-commerce platforms, providing a unified and cohesive approach to managing customer interactions and data. The software’s robust reporting and visualization tools offer valuable insights into customer satisfaction metrics, service performance, and engagement trends, enabling organizations to make data-driven decisions and continuously improve their customer experience initiatives. With its scalable architecture and strong security measures, Parlor is ideal for retail businesses, service providers, e-commerce stores, and any organization seeking to enhance their customer experience capabilities, improve service quality, and drive customer loyalty through its reliable and feature-rich customer experience software solutions.

  • No, Parlor does not offer a free version.

  • Yes, Parlor offers a free trial.

  • No, Credit Card details are not required for the Parlor trial.

  • No, Parlor does not offer an API.

  • Parlor supports the following languages:
    • English

  • Following are the typical users of the Parlor:
    • Self-Employed , Small-Business , Midsize-Business