Numa Overview

Numa is a live chat software designed to enhance customer engagement and provide real-time support. It enables businesses to communicate directly with website visitors, answer questions, and address issues instantly. Numa's customizable chat widget integrates seamlessly into websites and mobile apps, offering a smooth customer experience. The software includes features like automated responses, live chat transcripts, and analytics, providing businesses with valuable insights into customer interactions and satisfaction. Numa also supports multi-channel communication, allowing businesses to manage chats across different platforms, including social media and messaging apps. With its intuitive interface and powerful automation tools, Numa helps businesses improve response times and increase customer satisfaction.

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Contact Details

  • Vendor Name NumberAI
  • Founded 2016
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Services, Restaurants, Retail

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Numa Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Numa Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$149 Per User

Numa FAQs

Numa is a live chat software designed to enhance customer engagement and provide real-time support. It enables businesses to communicate directly with website visitors, answer questions, and address issues instantly. Numa's customizable chat widget integrates seamlessly into websites and mobile apps, offering a smooth customer experience. The software includes features like automated responses, live chat transcripts, and analytics, providing businesses with valuable insights into customer interactions and satisfaction. Numa also supports multi-channel communication, allowing businesses to manage chats across different platforms, including social media and messaging apps. With its intuitive interface and powerful automation tools, Numa helps businesses improve response times and increase customer satisfaction.

  • No, Numa does not offer a free version.

  • Yes, Numa offers a free trial.

  • No, Credit Card details are not required for the Numa trial.

  • Numa offers the following pricing plans & packages:

    Basic

    $149 Per User

  • Numa supports the following payment frequencies:

    • Monthly Subscription

  • No, Numa does not offer an API.

  • Numa offers support with the following options:
    • Chat

  • Numa offers training with the following options:
    • Live Online , Documentation

  • Numa supports the following languages:
    • English

  • Following are the typical users of the Numa:
    • Self-Employed , Small-Business , Midsize-Business

  • Numa supports the following deployment:
    • Cloud Hosted

  • Numa supports the following devices and operating systems:
    • Web-Based

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