Norby Chat Overview

Norby Chat is a live chat software designed to facilitate real-time communication between businesses and customers. The platform provides tools for managing customer inquiries, offering support, and addressing concerns instantly. Norby Chat enables businesses to engage customers directly on their website, enhancing the user experience with personalized responses. The software includes features for ticketing, automated responses, and performance analytics, allowing businesses to track chat performance and customer satisfaction. With its simple integration and ease of use, Norby Chat enhances customer support operations and improves overall service quality.

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Contact Details

  • Vendor Name Norby.io
  • Founded
  • Location Estonia

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Norby Chat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Norby Chat Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Norby Chat FAQs

Norby Chat is a live chat software designed to facilitate real-time communication between businesses and customers. The platform provides tools for managing customer inquiries, offering support, and addressing concerns instantly. Norby Chat enables businesses to engage customers directly on their website, enhancing the user experience with personalized responses. The software includes features for ticketing, automated responses, and performance analytics, allowing businesses to track chat performance and customer satisfaction. With its simple integration and ease of use, Norby Chat enhances customer support operations and improves overall service quality.

  • No, Norby Chat does not offer a free version.

  • Yes, Norby Chat offers a free trial.

  • No, Credit Card details are not required for the Norby Chat trial.

  • No, Norby Chat does not offer an API.

  • Norby Chat supports the following languages:
    • English

  • Following are the typical users of the Norby Chat:
    • Self-Employed , Small-Business , Midsize-Business

  • Norby Chat supports the following deployment:
    • Cloud Hosted

  • Norby Chat supports the following devices and operating systems:
    • Web-Based