MindBehind Overview

MindBehind is a sophisticated live chat software designed to help businesses enhance customer service, provide real-time support, and engage visitors on their websites. The platform allows companies to integrate live chat functionality into their websites, enabling customers to instantly communicate with support agents or chatbots for immediate assistance. MindBehind leverages AI-powered chatbots that can handle routine inquiries, route complex issues to human agents, and provide customers with quick, relevant responses 24/7. The software’s real-time messaging feature ensures that customers never feel neglected, helping businesses improve customer satisfaction and reduce response times. MindBehind also includes analytics tools that track chat performance, measure customer sentiment, and identify areas for improvement. With its user-friendly interface and seamless integration with CRM systems, MindBehind makes it easy to manage customer interactions, gather insights, and drive business outcomes. This live chat software is essential for businesses seeking to improve customer service efficiency and boost overall engagement.

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MindBehind Screenshot & Video

Contact Details

  • Vendor Name MindBehind
  • Founded 2019
  • Location Turkey

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, English, French, German, Turkish


Industries

Insurance, Non-profit Organization Management

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MindBehind Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

MindBehind Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$99 Per User

MindBehind FAQs

MindBehind is a sophisticated live chat software designed to help businesses enhance customer service, provide real-time support, and engage visitors on their websites. The platform allows companies to integrate live chat functionality into their websites, enabling customers to instantly communicate with support agents or chatbots for immediate assistance. MindBehind leverages AI-powered chatbots that can handle routine inquiries, route complex issues to human agents, and provide customers with quick, relevant responses 24/7. The software’s real-time messaging feature ensures that customers never feel neglected, helping businesses improve customer satisfaction and reduce response times. MindBehind also includes analytics tools that track chat performance, measure customer sentiment, and identify areas for improvement. With its user-friendly interface and seamless integration with CRM systems, MindBehind makes it easy to manage customer interactions, gather insights, and drive business outcomes. This live chat software is essential for businesses seeking to improve customer service efficiency and boost overall engagement.

  • Yes, MindBehind offers a free version.

  • Yes, MindBehind offers a free trial.

  • No, Credit Card details are not required for the MindBehind trial.

  • MindBehind offers the following pricing plans & packages:

    Basic

    $99 Per User

  • MindBehind supports the following payment frequencies:

    • Monthly Subscription

  • No, MindBehind does not offer an API.

  • MindBehind offers support with the following options:
    • 24x7 Support , Chat

  • MindBehind offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • MindBehind supports the following languages:
    • Arabic , German , English , French , Turkish

  • Following are the typical users of the MindBehind:
    • Self-Employed , Small-Business , Midsize-Business

  • MindBehind supports the following deployment:
    • Cloud Hosted

  • MindBehind supports the following devices and operating systems:
    • Web-Based