Messagely Overview

Messagely is a dynamic live chat software designed to enhance customer support and engagement through real-time communication. This platform allows businesses to interact with customers directly on their websites, providing immediate assistance and addressing inquiries effectively. With features such as chatbots, customizable chat widgets, and analytics, Messagely streamlines the customer service process and improves response times. Users can monitor chat transcripts, analyze customer interactions, and identify common queries to enhance their support strategies. The software also integrates with various CRM and ticketing systems, ensuring a seamless flow of information and better customer relationship management. By adopting Messagely, organizations can significantly enhance their customer service capabilities, increase customer satisfaction, and foster loyalty through personalized communication that meets customer needs in real time, ultimately driving business growth and success.

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Contact Details

  • Vendor Name Messagely
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Messagely Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Messagely Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Messagely FAQs

Messagely is a dynamic live chat software designed to enhance customer support and engagement through real-time communication. This platform allows businesses to interact with customers directly on their websites, providing immediate assistance and addressing inquiries effectively. With features such as chatbots, customizable chat widgets, and analytics, Messagely streamlines the customer service process and improves response times. Users can monitor chat transcripts, analyze customer interactions, and identify common queries to enhance their support strategies. The software also integrates with various CRM and ticketing systems, ensuring a seamless flow of information and better customer relationship management. By adopting Messagely, organizations can significantly enhance their customer service capabilities, increase customer satisfaction, and foster loyalty through personalized communication that meets customer needs in real time, ultimately driving business growth and success.

  • No, Messagely does not offer a free version.

  • Yes, Messagely offers a free trial.

  • No, Credit Card details are not required for the Messagely trial.

  • No, Messagely does not offer an API.

  • Messagely supports the following languages:
    • English

  • Following are the typical users of the Messagely:
    • Self-Employed , Small-Business , Midsize-Business