Merren Overview

Merren is an intuitive customer satisfaction software designed to help businesses gather valuable feedback and improve their customer experience. The software allows companies to collect real-time insights from customers via surveys, reviews, and ratings. With customizable survey templates and multiple response formats, Merren helps businesses measure satisfaction across various touchpoints, from product quality to customer support. The platform’s powerful analytics engine processes feedback and generates actionable reports, highlighting areas for improvement and identifying trends in customer behavior. Merren also features sentiment analysis, helping businesses understand customer emotions and respond accordingly. By integrating with CRM systems, Merren enables businesses to provide a more personalized customer experience, driving loyalty and enhancing customer retention. Whether for small businesses or large enterprises, Merren helps companies listen to their customers and continuously refine their service offerings to exceed customer expectations.

Read More

Contact Details

  • Vendor Name Merren-IO
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Goods, Information Technology & Services

You May Also Like

Survicate

Survicate

   (4.0)

$299 Per month

Typeform

Typeform

$25 Per month

Jotform

Jotform

$34 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

Merren Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Customer Experience Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Activity Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Customer Segmentation

Merren Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$49 Per User

Merren FAQs

Merren is an intuitive customer satisfaction software designed to help businesses gather valuable feedback and improve their customer experience. The software allows companies to collect real-time insights from customers via surveys, reviews, and ratings. With customizable survey templates and multiple response formats, Merren helps businesses measure satisfaction across various touchpoints, from product quality to customer support. The platform’s powerful analytics engine processes feedback and generates actionable reports, highlighting areas for improvement and identifying trends in customer behavior. Merren also features sentiment analysis, helping businesses understand customer emotions and respond accordingly. By integrating with CRM systems, Merren enables businesses to provide a more personalized customer experience, driving loyalty and enhancing customer retention. Whether for small businesses or large enterprises, Merren helps companies listen to their customers and continuously refine their service offerings to exceed customer expectations.

  • Yes, Merren offers a free version.

  • Yes, Merren offers a free trial.

  • No, Credit Card details are not required for the Merren trial.

  • Merren offers the following pricing plans & packages:

    Basic

    $49 Per User

  • Merren supports the following payment frequencies:

    • Monthly Subscription

  • No, Merren does not offer an API.

  • Merren offers support with the following options:
    • Email , Phone

  • Merren offers training with the following options:
    • Documentation , Videos

  • Merren supports the following languages:
    • English

  • Following are the typical users of the Merren:
    • Self-Employed , Small-Business , Midsize-Business

  • Merren supports the following deployment:
    • Cloud Hosted , On-Premise

  • Merren supports the following devices and operating systems:
    • Web-Based , Windows , Linux