MasterTrack Overview

MasterTrack is an advanced issue tracking software designed to help organizations manage and resolve issues efficiently. This platform provides teams with tools to log, prioritize, and track issues from identification through resolution. With an intuitive interface, users can categorize issues by severity, assign responsibilities, and set deadlines, ensuring accountability and streamlined workflows. The software includes customizable dashboards that offer real-time visibility into issue statuses, allowing teams to monitor progress and identify bottlenecks quickly. MasterTrack also facilitates collaboration among team members through comment threads and notifications, ensuring that everyone is aligned and informed. With robust reporting capabilities, organizations can analyze trends in issues over time, helping them improve processes and reduce recurring problems. By adopting MasterTrack, businesses can enhance their problem-solving efficiency, improve team collaboration, and drive overall operational effectiveness.

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Contact Details

  • Vendor Name MasterSuiteApps.com
  • Founded 2008
  • Location United States

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Education Management, Management Consulting

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MasterTrack Features

  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management

MasterTrack Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$14.95 Per Feature

MasterTrack FAQs

MasterTrack is an advanced issue tracking software designed to help organizations manage and resolve issues efficiently. This platform provides teams with tools to log, prioritize, and track issues from identification through resolution. With an intuitive interface, users can categorize issues by severity, assign responsibilities, and set deadlines, ensuring accountability and streamlined workflows. The software includes customizable dashboards that offer real-time visibility into issue statuses, allowing teams to monitor progress and identify bottlenecks quickly. MasterTrack also facilitates collaboration among team members through comment threads and notifications, ensuring that everyone is aligned and informed. With robust reporting capabilities, organizations can analyze trends in issues over time, helping them improve processes and reduce recurring problems. By adopting MasterTrack, businesses can enhance their problem-solving efficiency, improve team collaboration, and drive overall operational effectiveness.

  • No, MasterTrack does not offer a free version.

  • Yes, MasterTrack offers a free trial.

  • No, Credit Card details are not required for the MasterTrack trial.

  • MasterTrack offers the following pricing plans & packages:

    Basic

    $14.95 Per Feature

  • MasterTrack supports the following payment frequencies:

    • Monthly Subscription

  • No, MasterTrack does not offer an API.

  • MasterTrack offers support with the following options:
    • Chat

  • MasterTrack supports the following languages:
    • English

  • Following are the typical users of the MasterTrack:
    • Self-Employed , Small-Business , Midsize-Business

  • MasterTrack supports the following deployment:
    • Cloud Hosted

  • MasterTrack supports the following devices and operating systems:
    • Web-Based