LivServ Overview

LivServ is a conversational AI platform designed to enhance customer service by providing intelligent, automated chat solutions. The platform enables businesses to engage with customers through live chat, chatbots, and messaging apps, offering 24/7 support and personalized experiences. LivServ’s AI-powered chatbots are capable of understanding natural language and can handle a wide range of customer queries, from product inquiries to technical support. The platform also supports integration with CRM systems, allowing businesses to provide more tailored responses based on customer history and preferences. LivServ's real-time analytics and reporting tools enable businesses to track chatbot performance, identify areas for improvement, and optimize interactions for better customer satisfaction. The platform can be used across various industries, including e-commerce, banking, and healthcare, to automate customer support processes, reduce response times, and improve overall customer experiences. With LivServ, businesses can deliver efficient, scalable, and personalized customer service.

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LivServ Screenshot & Video

Contact Details

  • Vendor Name LivServ Technologies
  • Founded
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Banking, Education Management, Government Administration, Hospitality

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LivServ Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon A/B Testing
  • Arrow Icon Performance Metrics
  • Arrow Icon Lead Notifications
  • Arrow Icon Lead Segmentation
  • Arrow Icon Personalization
  • Arrow Icon Lead Qualification
  • Arrow Icon Lead Capture
  • Arrow Icon Drip Campaigns
  • Arrow Icon Campaign Management
  • Arrow Icon Pipeline Management

LivServ Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$100 Per Month

LivServ FAQs

LivServ is a conversational AI platform designed to enhance customer service by providing intelligent, automated chat solutions. The platform enables businesses to engage with customers through live chat, chatbots, and messaging apps, offering 24/7 support and personalized experiences. LivServ’s AI-powered chatbots are capable of understanding natural language and can handle a wide range of customer queries, from product inquiries to technical support. The platform also supports integration with CRM systems, allowing businesses to provide more tailored responses based on customer history and preferences. LivServ's real-time analytics and reporting tools enable businesses to track chatbot performance, identify areas for improvement, and optimize interactions for better customer satisfaction. The platform can be used across various industries, including e-commerce, banking, and healthcare, to automate customer support processes, reduce response times, and improve overall customer experiences. With LivServ, businesses can deliver efficient, scalable, and personalized customer service.

  • No, LivServ does not offer a free version.

  • Yes, LivServ offers a free trial.

  • No, Credit Card details are not required for the LivServ trial.

  • LivServ offers the following pricing plans & packages:

    Basic

    $100 Per Month

  • LivServ supports the following payment frequencies:

    • Monthly Subscription

  • No, LivServ does not offer an API.

  • LivServ offers support with the following options:
    • 24x7 Support , Email , Chat , FAQs/Forum

  • LivServ offers training with the following options:
    • Live Online

  • LivServ supports the following languages:
    • English

  • Following are the typical users of the LivServ:
    • Self-Employed , Small-Business , Midsize-Business

  • LivServ supports the following deployment:
    • Cloud Hosted

  • LivServ supports the following devices and operating systems:
    • Web-Based

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