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Knowledge Base Software & Hosted Help Center for Your Customers

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KnowledgeBase Overview

KnowledgeBase is a robust, user-friendly platform developed for creating and managing a comprehensive online knowledge base. Its standout feature is its simplicity, making it ideal for businesses looking to quickly set up and maintain a support center. The platform enables easy organization of articles, FAQs, and guides, enhancing customer self-service and reducing support tickets. KnowledgeBase offers customizable templates, allowing companies to tailor the look to match their branding. Its powerful search engine ensures users find the information they need effortlessly. The tool also includes analytics to track user engagement and identify popular content. With responsive design for mobile accessibility and seamless integration with existing websites, KnowledgeBase is an excellent choice for businesses seeking to improve their customer support and knowledge management.

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KnowledgeBase Screenshot & Video

Contact Details

  • Vendor Name Text
  • Founded 2017
  • Location Poland
  • Employees 51-100

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Non-profit Organization Management

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KnowledgeBase Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management

KnowledgeBase Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Annual

$49 Per Month

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KnowledgeBase FAQs

KnowledgeBase is a robust, user-friendly platform developed for creating and managing a comprehensive online knowledge base. Its standout feature is its simplicity, making it ideal for businesses looking to quickly set up and maintain a support center. The platform enables easy organization of articles, FAQs, and guides, enhancing customer self-service and reducing support tickets. KnowledgeBase offers customizable templates, allowing companies to tailor the look to match their branding. Its powerful search engine ensures users find the information they need effortlessly. The tool also includes analytics to track user engagement and identify popular content. With responsive design for mobile accessibility and seamless integration with existing websites, KnowledgeBase is an excellent choice for businesses seeking to improve their customer support and knowledge management.

  • No, KnowledgeBase does not offer a free version.

  • Yes, KnowledgeBase offers a free trial.

  • No, Credit Card details are not required for the KnowledgeBase trial.

  • KnowledgeBase offers the following pricing plans & packages:

    Annual

    $49 Per Month

  • KnowledgeBase supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, KnowledgeBase does not offer an API.

  • KnowledgeBase offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base

  • KnowledgeBase offers training with the following options:
    • Documentation

  • KnowledgeBase supports the following languages:
    • English

  • Following are the typical users of the KnowledgeBase:
    • Small-Business , Midsize-Business

  • KnowledgeBase supports the following deployment:
    • Cloud Hosted

  • KnowledgeBase supports the following devices and operating systems:
    • Web-Based