Kilterly is a cutting-edge customer experience software designed to enhance every interaction between businesses and their customers. By providing a comprehensive suite of tools for customer feedback, engagement, and support, Kilterly enables organizations to deliver exceptional service and build lasting relationships. The platform offers features such as customizable surveys, real-time feedback collection, sentiment analysis, and detailed reporting, allowing businesses to gain deep insights into customer satisfaction and preferences. Kilterly’s omnichannel support ensures that customers can reach out through their preferred channels, including email, chat, social media, and phone, with seamless integration across all touchpoints. Additionally, the software includes robust CRM integration, enabling personalized interactions based on comprehensive customer profiles and history. Automated workflows and intelligent routing ensure that customer inquiries are addressed promptly and efficiently. With its focus on enhancing customer engagement and driving continuous improvement, Kilterly empowers businesses to exceed customer expectations, increase loyalty, and foster a positive brand reputation in a competitive market.
Kilterly
2018
United States
Phone
Churn Management