Jiminny Overview

Jiminny is a powerful Call Recording Software designed to enhance communication management and improve team performance through real-time insights and analysis. It offers a comprehensive platform for recording, transcribing, and analyzing calls, ensuring that organizations can maintain high standards of customer service and training. Jiminny provides robust tools for monitoring call quality, identifying key conversation trends, and evaluating agent performance, enabling managers to provide targeted feedback and coaching. The software’s intuitive interface allows users to easily access recorded calls, search for specific interactions, and generate performance reports, facilitating continuous improvement. Additionally, Jiminny includes features for integrating with CRM systems and communication platforms, ensuring a seamless approach to call management. With strong security measures and compliance with industry regulations, Jiminny ensures that sensitive information is protected while delivering valuable insights into communication practices. Whether you operate a small call center or a large sales team, Jiminny empowers you to enhance your call management processes, improve agent effectiveness, and drive customer satisfaction through effective and reliable call recording solutions.

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Jiminny Screenshot & Video

Contact Details

  • Vendor Name Jiminny
  • Founded 2016
  • Location United States

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, Basque, Belarusian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese, Welsh, Bashkir, Marathi, Chinese (Simplified), Chinese (Traditional)


Industries

Advertising & Marketing, Computer Software, Information Technology & Services, Outsourcing/Offshoring

Jiminny Features

  • Arrow Icon Lead Capture
  • Arrow Icon Email Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Lead Qualification
  • Arrow Icon Lead Management
  • Arrow Icon Task Management
  • Arrow Icon Performance Management
  • Arrow Icon Data Management
  • Arrow Icon Contact Management
  • Arrow Icon Meeting Management
  • Arrow Icon Call Recording
  • Arrow Icon Lead Distribution
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Auto-Dialer
  • Arrow Icon Calendar Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reminders
  • Arrow Icon Call List Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Deal Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call Tracking
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Keyword Filtering
  • Arrow Icon Notes Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Natural Language Processing
  • Arrow Icon Trend Analysis
  • Arrow Icon Call Recording
  • Arrow Icon Employee Coaching Tools
  • Arrow Icon Real-Time Data
  • Arrow Icon Tagging
  • Arrow Icon Performance Metrics
  • Arrow Icon Compliance Tracking
  • Arrow Icon Feedback Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Trend/Problem Indicators
  • Arrow Icon Intent Recognition
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Learning Paths/Tracks
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Call Recording
  • Arrow Icon Assessment Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Gamification
  • Arrow Icon Onboarding
  • Arrow Icon Training Management
  • Arrow Icon Learning Management
  • Arrow Icon Built-in Course Authoring
  • Arrow Icon Third-Party Integrations
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Goal Management
  • Arrow Icon Contact Management
  • Arrow Icon Workflow Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Lead Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Meeting Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Onboarding & Training
  • Arrow Icon Activity Tracking
  • Arrow Icon Performance Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Branding
  • Arrow Icon Campaign Management
  • Arrow Icon Document Management
  • Arrow Icon Presentation Streaming
  • Arrow Icon Auto Framing
  • Arrow Icon Private Chat
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Real-Time Chat
  • Arrow Icon Recording
  • Arrow Icon Polls/Voting
  • Arrow Icon Mobile Access
  • Arrow Icon User Profiles
  • Arrow Icon Automatic Transcription
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon HD Audio/Video
  • Arrow Icon Mobile Access
  • Arrow Icon Electronic Hand Raising
  • Arrow Icon Meeting Management
  • Arrow Icon Automatic Transcription
  • Arrow Icon Collaboration Tools
  • Arrow Icon Presentation Tools
  • Arrow Icon Screen Sharing
  • Arrow Icon Recording
  • Arrow Icon Real-Time Chat
  • Arrow Icon Private Chat
  • Arrow Icon File Sharing
  • Arrow Icon Presentation Streaming
  • Arrow Icon Host Controls
  • Arrow Icon Video Conferencing

Jiminny Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$85 Per User

Jiminny FAQs

Jiminny is a powerful Call Recording Software designed to enhance communication management and improve team performance through real-time insights and analysis. It offers a comprehensive platform for recording, transcribing, and analyzing calls, ensuring that organizations can maintain high standards of customer service and training. Jiminny provides robust tools for monitoring call quality, identifying key conversation trends, and evaluating agent performance, enabling managers to provide targeted feedback and coaching. The software’s intuitive interface allows users to easily access recorded calls, search for specific interactions, and generate performance reports, facilitating continuous improvement. Additionally, Jiminny includes features for integrating with CRM systems and communication platforms, ensuring a seamless approach to call management. With strong security measures and compliance with industry regulations, Jiminny ensures that sensitive information is protected while delivering valuable insights into communication practices. Whether you operate a small call center or a large sales team, Jiminny empowers you to enhance your call management processes, improve agent effectiveness, and drive customer satisfaction through effective and reliable call recording solutions.

  • Yes, Jiminny offers a free version.

  • Yes, Jiminny offers a free trial.

  • No, Credit Card details are not required for the Jiminny trial.

  • Jiminny offers the following pricing plans & packages:

    Basic

    $85 Per User

  • Jiminny supports the following payment frequencies:

    • Monthly Subscription

  • No, Jiminny does not offer an API.

  • Jiminny offers support with the following options:
    • Email , Chat , Knowledge Base

  • Jiminny offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Jiminny supports the following languages:
    • Arabic , Bashkir , Belarusian , Bulgarian , Catalan , Czech , Welsh , Danish , German , Greek , English , Esperanto , Estonian , Basque , Finnish , French , Galician , Hindi , Croatian , Hungarian , Indonesian , Italian , Japanese , Korean , Latvian , Lithuanian , Marathi , Mongolian , Malay , Dutch , Norwegian , Polish , Portuguese , Romanian , Russian , Slovak , Slovenian , Spanish , Swedish , Tamil , Thai , Turkish , Ukrainian , Vietnamese , Chinese (Simplified) , Chinese (Traditional)

  • Following are the typical users of the Jiminny:
    • Self-Employed , Small-Business , Midsize-Business

  • Jiminny supports the following deployment:
    • Cloud Hosted

  • Jiminny supports the following devices and operating systems:
    • Web-Based

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