Jatana is an artificial intelligence (AI) software solution designed to automate customer support and enhance overall customer experience. Powered by machine learning and natural language processing (NLP), Jatana helps businesses automate repetitive tasks, such as answering common customer queries and routing support tickets to the appropriate teams. The platform integrates seamlessly with popular customer service platforms like Zendesk and Freshdesk, allowing businesses to implement AI-driven automation without disrupting their existing workflows. Jatana’s AI models continuously learn from past interactions, improving accuracy and response quality over time. The software also provides insights into customer sentiment, helping businesses better understand their customers' needs and improve service quality. Jatana’s real-time automation not only reduces response times but also frees up customer support agents to focus on more complex issues, improving efficiency and customer satisfaction. Whether you’re looking to scale your support team or enhance the customer service experience, Jatana offers a reliable, AI-driven solution for modern businesses.
Jatana
2017
Denmark
Chat
Performance Metrics
