IT-Pedia Overview

IT-Pedia is an IT management software that simplifies the administration of an organization’s IT assets, services, and infrastructure. Designed for businesses of all sizes, IT-Pedia provides tools to manage hardware, software, networks, and support services efficiently. The software includes asset tracking, incident management, service desk functionalities, and IT project management capabilities. With real-time monitoring and reporting, IT-Pedia ensures that IT departments can quickly respond to issues, track service requests, and optimize system performance. By centralizing IT operations, IT-Pedia enhances visibility, reduces downtime, and helps businesses ensure compliance with industry standards. The software’s user-friendly interface makes it easy for IT teams to streamline workflows, increase productivity, and provide better service to end-users.

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Contact Details

  • Vendor Name Eracent
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospitality

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IT-Pedia Features

  • Arrow Icon Change Management
  • Arrow Icon SLA Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Knowledge Management
  • Arrow Icon Dashboard
  • Arrow Icon Audit Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Patch Management
  • Arrow Icon Capacity Management
  • Arrow Icon Configuration Management
  • Arrow Icon License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Task Management
  • Arrow Icon Incident Management
  • Arrow Icon SSL Security
  • Arrow Icon Audit Trail
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ticket Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Chat/Messaging
  • Arrow Icon Issue Auditing
  • Arrow Icon IT Asset Tracking
  • Arrow Icon IT Risk Management
  • Arrow Icon Network Security
  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management

IT-Pedia Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$5000 Per User

IT-Pedia FAQs

IT-Pedia is an IT management software that simplifies the administration of an organization’s IT assets, services, and infrastructure. Designed for businesses of all sizes, IT-Pedia provides tools to manage hardware, software, networks, and support services efficiently. The software includes asset tracking, incident management, service desk functionalities, and IT project management capabilities. With real-time monitoring and reporting, IT-Pedia ensures that IT departments can quickly respond to issues, track service requests, and optimize system performance. By centralizing IT operations, IT-Pedia enhances visibility, reduces downtime, and helps businesses ensure compliance with industry standards. The software’s user-friendly interface makes it easy for IT teams to streamline workflows, increase productivity, and provide better service to end-users.

  • No, IT-Pedia does not offer a free version.

  • Yes, IT-Pedia offers a free trial.

  • No, Credit Card details are not required for the IT-Pedia trial.

  • IT-Pedia offers the following pricing plans & packages:

    Basic

    $5000 Per User

  • IT-Pedia supports the following payment frequencies:

    • Annual Subscription

  • No, IT-Pedia does not offer an API.

  • IT-Pedia supports the following languages:
    • English

  • Following are the typical users of the IT-Pedia:
    • Self-Employed , Small-Business , Midsize-Business

  • IT-Pedia supports the following deployment:
    • Cloud Hosted

  • IT-Pedia supports the following devices and operating systems:
    • Web-Based