IrisCX is a customer journey mapping tool that enables businesses to understand, visualize, and optimize the journey of their customers. Designed for teams focused on enhancing customer experience, IrisCX provides tools to map out every interaction a customer has with a brand, from initial contact to purchase and beyond. With its intuitive drag-and-drop interface, users can create journey maps that reveal touchpoints, pain points, and opportunities for improvement. IrisCX also includes data collection features to gather insights directly from customer feedback, enabling companies to make data-driven improvements. Integration with CRM and analytics tools allows for deeper insights and a more complete picture of customer engagement. By analyzing customer behavior, IrisCX helps companies streamline processes, reduce friction, and create more personalized experiences, ultimately leading to greater customer satisfaction and loyalty.
IrisCX
2018
Canada
24x7 Support
Automated Scheduling
