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inConcert Conversational Bot Overview

inConcert Conversational Bot is an advanced conversational AI platform designed to streamline customer service interactions and boost engagement through automated chatbots. This software enables businesses to create intelligent, self-learning bots that can converse naturally with customers, answer queries, and provide solutions to common issues. The bot uses natural language processing (NLP) to understand customer inquiries and respond in real time, offering an intuitive and efficient customer experience. Businesses can integrate the bot with existing systems like CRMs, databases, and knowledge bases to provide highly relevant and personalized responses. The inConcert Conversational Bot is highly customizable, allowing companies to design workflows and conversation paths tailored to their needs. It also features advanced analytics, offering valuable insights into customer behavior, bot performance, and interaction metrics. Whether deployed on a website, mobile app, or messaging platform, this AI-powered tool helps businesses deliver 24/7 support, reduce operational costs, and improve customer satisfaction by providing instant assistance.

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inConcert Conversational Bot Screenshot & Video

Contact Details

  • Vendor Name inConcert
  • Founded 2001
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Webinar Webinar
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, English, French, Portuguese, Spanish

Industries

Banking, Education Management, Government Administration, Hospitality

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$50000 Per user

inConcert Conversational Bot Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Virtual Personal Assistant (VPA)
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon API
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Language
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Collaboration Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Chatbot
  • Arrow Icon For eCommerce
  • Arrow Icon Speech Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Model Training
  • Arrow Icon Activity Dashboard
  • Arrow Icon Predictive Modeling
  • Arrow Icon Deep Learning
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon ML Algorithm Library
  • Arrow Icon API
  • Arrow Icon Natural Language Processing
  • Arrow Icon Data Visualization
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics

inConcert Conversational Bot Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

inConcert Conversational Bot FAQs

inConcert Conversational Bot is an advanced conversational AI platform designed to streamline customer service interactions and boost engagement through automated chatbots. This software enables businesses to create intelligent, self-learning bots that can converse naturally with customers, answer queries, and provide solutions to common issues. The bot uses natural language processing (NLP) to understand customer inquiries and respond in real time, offering an intuitive and efficient customer experience. Businesses can integrate the bot with existing systems like CRMs, databases, and knowledge bases to provide highly relevant and personalized responses. The inConcert Conversational Bot is highly customizable, allowing companies to design workflows and conversation paths tailored to their needs. It also features advanced analytics, offering valuable insights into customer behavior, bot performance, and interaction metrics. Whether deployed on a website, mobile app, or messaging platform, this AI-powered tool helps businesses deliver 24/7 support, reduce operational costs, and improve customer satisfaction by providing instant assistance.

  • No, inConcert Conversational Bot does not offer a free version.

  • Yes, inConcert Conversational Bot offers a free trial.

  • No, Credit Card details are not required for the inConcert Conversational Bot trial.

  • No, inConcert Conversational Bot does not offer an API.

  • inConcert Conversational Bot offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • inConcert Conversational Bot offers training with the following options:
    • Webinar , Videos

  • inConcert Conversational Bot supports the following languages:
    • Arabic , English , French , Portuguese , Spanish

  • Following are the typical users of the inConcert Conversational Bot:
    • Self-Employed , Small-Business , Midsize-Business

  • inConcert Conversational Bot supports the following deployment:
    • Cloud Hosted

  • inConcert Conversational Bot supports the following devices and operating systems:
    • Web-Based