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Unburden your staff, unblock access to care

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Hyro Overview

Hyro is a powerful live chat software solution designed to enhance customer support and engagement. The platform allows businesses to interact with customers in real time, answering inquiries and resolving issues quickly. Hyro offers customizable chat widgets that can be integrated seamlessly into websites, mobile apps, and eCommerce platforms. With automated greetings, message routing, and multi-channel support, the software ensures a smooth communication experience for both customers and support agents. Hyro’s analytics and reporting features provide insights into chat performance, response times, and customer satisfaction. The platform helps businesses improve response efficiency, enhance customer engagement, and increase overall satisfaction. With Hyro’s intuitive interface and seamless integration, businesses can offer personalized support that builds customer trust and loyalty.

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Contact Details

  • Vendor Name Hyro
  • Founded 2018
  • Location United States
  • Employees 51-100

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Health, Internet, Real Estate

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Hyro Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Hyro Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$10000 Per Month

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Hyro FAQs

Hyro is a powerful live chat software solution designed to enhance customer support and engagement. The platform allows businesses to interact with customers in real time, answering inquiries and resolving issues quickly. Hyro offers customizable chat widgets that can be integrated seamlessly into websites, mobile apps, and eCommerce platforms. With automated greetings, message routing, and multi-channel support, the software ensures a smooth communication experience for both customers and support agents. Hyro’s analytics and reporting features provide insights into chat performance, response times, and customer satisfaction. The platform helps businesses improve response efficiency, enhance customer engagement, and increase overall satisfaction. With Hyro’s intuitive interface and seamless integration, businesses can offer personalized support that builds customer trust and loyalty.

  • No, Hyro does not offer a free version.

  • Yes, Hyro offers a free trial.

  • No, Credit Card details are not required for the Hyro trial.

  • Hyro offers the following pricing plans & packages:

    Basic

    $10000 Per Month

  • Hyro supports the following payment frequencies:

    • Monthly Subscription

  • No, Hyro does not offer an API.

  • Hyro offers support with the following options:
    • 24x7 Support , Email , Chat , FAQs/Forum

  • Hyro offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Hyro supports the following languages:
    • English

  • Following are the typical users of the Hyro:
    • Self-Employed , Small-Business , Midsize-Business

  • Hyro supports the following deployment:
    • Cloud Hosted

  • Hyro supports the following devices and operating systems:
    • Web-Based , iPhone , Android