Herwig is a comprehensive field service management software designed to help businesses efficiently manage and dispatch field technicians, improve service delivery, and enhance customer satisfaction. The platform streamlines scheduling, dispatching, and tracking of service calls, ensuring that technicians are assigned to the right jobs and arrive on time. Herwig includes a mobile app that allows field workers to access job details, update service statuses, capture customer signatures, and track inventory directly from their devices. For managers, the software provides real-time visibility into field operations, allowing them to monitor technician performance, job progress, and customer feedback. Herwig also integrates with customer relationship management (CRM) systems, providing a seamless flow of information between the office and the field. Additionally, Herwig’s reporting features provide valuable insights into service performance, response times, and customer satisfaction, helping businesses optimize their operations. Whether you’re in the HVAC, plumbing, or maintenance industry, Herwig offers a powerful tool to streamline field service management and improve overall service delivery.
Asolvi
1985
United Kingdom
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