HelpDocs Overview

HelpDocs is a powerful knowledge management software designed to empower organizations to create, manage, and share documentation and support resources effectively. This platform enables users to build a centralized knowledge base that can be easily accessed by both customers and team members. With its intuitive interface, HelpDocs allows organizations to create articles, FAQs, and tutorials that provide comprehensive answers to common questions. The software features powerful search capabilities, ensuring users can quickly find the information they need. Additionally, HelpDocs offers analytics tools that track article performance and user engagement, helping organizations continually improve their content. By enhancing self-service support and improving information accessibility, HelpDocs helps organizations reduce support requests and improve customer satisfaction.

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Contact Details

  • Vendor Name HelpDocs
  • Founded 2016
  • Location United Kingdom

Support

  • Chat Chat

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Education Management, Information Technology & Services, Market Research

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HelpDocs Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management

HelpDocs Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$39 Per User

HelpDocs FAQs

HelpDocs is a powerful knowledge management software designed to empower organizations to create, manage, and share documentation and support resources effectively. This platform enables users to build a centralized knowledge base that can be easily accessed by both customers and team members. With its intuitive interface, HelpDocs allows organizations to create articles, FAQs, and tutorials that provide comprehensive answers to common questions. The software features powerful search capabilities, ensuring users can quickly find the information they need. Additionally, HelpDocs offers analytics tools that track article performance and user engagement, helping organizations continually improve their content. By enhancing self-service support and improving information accessibility, HelpDocs helps organizations reduce support requests and improve customer satisfaction.

  • No, HelpDocs does not offer a free version.

  • Yes, HelpDocs offers a free trial.

  • No, Credit Card details are not required for the HelpDocs trial.

  • HelpDocs offers the following pricing plans & packages:

    Basic

    $39 Per User

  • HelpDocs supports the following payment frequencies:

    • Monthly Subscription

  • No, HelpDocs does not offer an API.

  • HelpDocs offers support with the following options:
    • Chat

  • HelpDocs offers training with the following options:
    • Webinar , Documentation

  • HelpDocs supports the following languages:
    • English

  • Following are the typical users of the HelpDocs:
    • Self-Employed , Small-Business , Midsize-Business

  • HelpDocs supports the following deployment:
    • Cloud Hosted

  • HelpDocs supports the following devices and operating systems:
    • Web-Based