HELPAR Overview

HELPAR is a powerful remote support software designed to help businesses provide technical assistance to customers and employees, regardless of location. The platform offers tools for screen sharing, file transfer, and remote control, enabling support teams to troubleshoot issues efficiently. HELPAR’s secure connection and data encryption ensure that sensitive information remains protected during support sessions. The software also provides session recording and analytics, helping organizations monitor support quality and identify areas for improvement. With cross-device compatibility, HELPAR supports desktops, tablets, and mobile devices, making it a versatile solution for IT support teams. By reducing the need for on-site visits and minimizing downtime, HELPAR enhances customer satisfaction and supports cost-effective remote assistance across various industries.

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Contact Details

  • Vendor Name ViewAR
  • Founded 2011
  • Location Austria

Support

  • Email Email
  • Phone Phone

Training

  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Human Resources, Information Technology & Services

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HELPAR Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

HELPAR Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

HELPAR FAQs

HELPAR is a powerful remote support software designed to help businesses provide technical assistance to customers and employees, regardless of location. The platform offers tools for screen sharing, file transfer, and remote control, enabling support teams to troubleshoot issues efficiently. HELPAR’s secure connection and data encryption ensure that sensitive information remains protected during support sessions. The software also provides session recording and analytics, helping organizations monitor support quality and identify areas for improvement. With cross-device compatibility, HELPAR supports desktops, tablets, and mobile devices, making it a versatile solution for IT support teams. By reducing the need for on-site visits and minimizing downtime, HELPAR enhances customer satisfaction and supports cost-effective remote assistance across various industries.

  • No, HELPAR does not offer a free version.

  • Yes, HELPAR offers a free trial.

  • No, Credit Card details are not required for the HELPAR trial.

  • No, HELPAR does not offer an API.

  • HELPAR offers support with the following options:
    • Email , Phone

  • HELPAR offers training with the following options:
    • Webinar

  • HELPAR supports the following languages:
    • English

  • Following are the typical users of the HELPAR:
    • Self-Employed , Small-Business , Midsize-Business

  • HELPAR supports the following deployment:
    • Cloud Hosted

  • HELPAR supports the following devices and operating systems:
    • Web-Based