Halcyon is a comprehensive managed services provider (MSP) software designed to help IT service providers manage and monitor their clients’ IT infrastructure efficiently. The platform offers a wide range of tools for remote monitoring, ticketing, patch management, and automation, ensuring that MSPs can deliver high-quality IT services while minimizing downtime. Halcyon’s centralized dashboard provides real-time insights into the health and performance of clients’ networks, servers, and devices, allowing MSPs to address issues proactively. The software’s automation features reduce manual tasks, such as routine maintenance and system updates, freeing up time for MSPs to focus on more strategic initiatives. Halcyon integrates with popular remote monitoring and management (RMM) and professional services automation (PSA) tools, creating a seamless workflow for IT service providers. Whether you're managing small business networks or large enterprise systems, Halcyon provides the tools needed to deliver efficient and reliable managed IT services.
Fortra
1983
United States
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Help Desk Management
