Guides Overview

Guides is a knowledge management software designed to help organizations organize, share, and access critical information and resources. The platform allows businesses to create a centralized knowledge base where employees can easily store and retrieve documents, manuals, FAQs, and troubleshooting guides. Guides includes tools for categorizing and tagging content, ensuring that users can quickly find the information they need. The software also features collaboration tools, enabling teams to contribute and edit content in real-time. With its intuitive interface and powerful search functionality, Guides improves knowledge sharing and reduces information silos. Ideal for businesses looking to improve employee productivity and support, Guides helps organizations leverage their internal expertise to enhance decision-making and customer service.

Read More

Guides Screenshot & Video

Contact Details

  • Vendor Name Mercury Grove
  • Founded
  • Location Canada

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Education Management, Information Technology & Services, Market Research

You May Also Like

Trainual

Trainual

$249 Per month

Connecteam

Connecteam

$29 Per month

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

Guides Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management

Guides Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • CAD ($) CAD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$79 Per User

Guides FAQs

Guides is a knowledge management software designed to help organizations organize, share, and access critical information and resources. The platform allows businesses to create a centralized knowledge base where employees can easily store and retrieve documents, manuals, FAQs, and troubleshooting guides. Guides includes tools for categorizing and tagging content, ensuring that users can quickly find the information they need. The software also features collaboration tools, enabling teams to contribute and edit content in real-time. With its intuitive interface and powerful search functionality, Guides improves knowledge sharing and reduces information silos. Ideal for businesses looking to improve employee productivity and support, Guides helps organizations leverage their internal expertise to enhance decision-making and customer service.

  • Yes, Guides offers a free version.

  • Yes, Guides offers a free trial.

  • No, Credit Card details are not required for the Guides trial.

  • Guides offers the following pricing plans & packages:

    Basic

    $79 Per User

  • Guides supports the following payment frequencies:

    • Monthly Subscription

  • No, Guides does not offer an API.

  • Guides offers support with the following options:
    • Chat

  • Guides offers training with the following options:
    • Live Online , Webinar , Documentation

  • Guides supports the following languages:
    • English

  • Following are the typical users of the Guides:
    • Self-Employed , Small-Business , Midsize-Business

  • Guides supports the following deployment:
    • Cloud Hosted

  • Guides supports the following devices and operating systems:
    • Web-Based