GuestTouch is a reputation management software designed to help businesses monitor, manage, and enhance their online reputation. Ideal for hospitality and service-oriented industries, GuestTouch helps organizations track customer reviews, social media mentions, and online ratings across various platforms. The software allows businesses to respond to customer feedback in real-time, ensuring that they can address issues promptly and maintain a positive public image. GuestTouch also provides sentiment analysis, enabling businesses to gain insights into customer opinions and identify trends in customer satisfaction. With its reporting and analytics tools, GuestTouch helps businesses track their reputation over time, evaluate the effectiveness of their responses, and refine their customer service strategies. Additionally, GuestTouch offers features to request feedback from customers proactively, encouraging more positive reviews. This helps businesses not only mitigate the impact of negative feedback but also build stronger relationships with customers, improve service quality, and boost brand loyalty.
GuestTouch
United States
24x7 Support
Sentiment Analysis
